SmartRack 116 IP User Guide 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Copyright ©2012 Tripp Lite. All rights reserved.
Legal Notice Legal Notice This manual and the software described in it are furnished under license, and may be used or copied only in accordance with the terms of such license. The content of this manual is provided for informational use only, and is subject to change without notice. It should not in and of itself be construed as a commitment by Minicom Advanced Systems Limited, which assumes no responsibility of liability for any errors or inaccuracies that may appear in this book.
About this Document About this Document This document provides installation and operation instructions for the SmartRack 116 IP system, produced by Minicom Advanced Systems Limited. It is intended for system administrators and network managers. Chapters and Their Contents 1 Introduction Provides an introduction to the document, SmartRack Pg.
About this Document 8 Video Resolution and Lists video resolutions and refresh rates. Pg. 88 Lists recorded SNMP events. Pg. 90 Refresh Rates 9 SNMP Events Table Style Conventions Convention Used for Verdana Regular text. Arial Bold Names of menus, commands, buttons, and other elements of the user interface. Arial Italics Special terms, the first time they appear. Monospace Text entered by the user. Notes, which offer an additional explanation or a hint on how to overcome a common problem.
Table of Contents Table of Contents TABLE OF FIGURES ....................................................................................IX 1 INTRODUCTION .................................................................................. 12 1.1 PRODUCT OVERVIEW ...........................................................................12 1.1.1 Features and Benefits ............................................................12 2 1.2 TERMINOLOGY .........................................................
Table of Contents 3.2.2 Web Configuration Toolbar Buttons .........................................32 3.3 CONFIGURING THE NETWORK SETTINGS .....................................................32 3.3.1 Configuring Device ID Settings ...............................................32 3.3.2 Configuring the Device IP Address...........................................33 3.3.3 Configuring Centralized Management Settings ..........................33 3.4 CONFIGURING NETWORK SNMP SETTINGS ........................
Table of Contents 4.9 SYNCHRONIZING MOUSE POINTERS ..........................................................57 4.9.1 Manually Synchronizing the Mouse ..........................................58 The USB Option............................................................................................................. 59 Advanced Mouse Emulation ............................................................................................ 60 4.9.2 Aligning the Mouse Pointers...............................
Table of Contents 6.3.3 Connecting the SmartRack 116 IP System ...............................79 6.3.4 Connecting the RS232 Download Cable....................................79 6.3.5 Installing the Software ..........................................................79 6.3.6 Starting and Configuring the Update Software ..........................80 6.3.7 Verifying the Version Numbers ...............................................81 SmartRack 116 IP Switch Version..............................................
Table of Figures Table of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 1 – Rails .................................................................................................... 15 2 – Long Brackets ................................................................
Table of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Table of Figures Figure Figure Figure Figure 84 85 86 87 – – – – Communication Port Dialog Box............................................................. 81 Firmware Version Report ...................................................................... 82 Hardware Version Report ...................................................................... 82 Open Dialog Box..................................................................................
Introduction Product Overview 1 Introduction Congratulations on adding SmartRack 116 IP to your remote access tools. This document provides installation and operation instructions for Minicom’s SmartRack 116 IP. It is intended for system administrators and network managers, and assumes that readers have a general understanding of networks, hardware, and software. Chapter 3 and Chapter 4 of this guide describe how to configure and operate the SmartRack 116 IP system remotely over IP.
Introduction Terminology Centralized Management – Can be controlled by Minicom’s AccessIT systems for centralized over-IP management of distributed data center locations. 1.2 Terminology The following table describes terms used in this guide.
Introduction Safety 1.6 Safety The device must only be opened by an authorized Minicom technician. Disconnect the device from the power source and all cables from the device before service operation! 1.7 Trademarks All trademarks and registered trademarks are the property of their respective owners. 1.8 WEEE Compliance This section provides WEEE Information for Minicom Customers and Recyclers.
Installation Overview 2 Installation 2.1 Overview Install the SmartRack 116 IP system as follows: 1. Remove the SmartRack 116 IP system from the package, and check that all components are present and in good working condition. 2. Mount the SmartRack 116 IP unit in a rack. 3. Make all hardware connections between the power source, SmartRack 116 IP, services, network, and KVM console. 4. Power on the SmartRack 116 IP unit. 2.
Installation System Components Figure 2 – Long Brackets Short bracket x 2 Figure 3 – Short Bracket Bracket attachment x 2 Figure 4 – Bracket Attachment The short bracket and bracket attachment are for a rack depth of 504 ~ 614 mm and without a KVM switch connected to the drawer.
Installation System Components Figure 7 – Bracket A Screws x 4 Figure 8 – Screw Keys x 2 Figure 9 – Keys 2.2.2 The SmartRack 116 IP Unit The SmartRack 116 IP Switch is illustrated in Figure 10. Figure 10 – SmartRack 116 IP Switch Ports The following table describes the functionality of the ports of the SmartRack 116 IP Switch. Port Functionality Serial Not in use Flash For updating firmware of the analogue part of the SmartRack 116 IP Switch system - OSD, Switch, RICCs, and ROCs.
Installation Pre-Installation Guidelines 2.3 Pre-Installation Guidelines Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise. Place the SmartRack 116 IP unit on a flat, clean and dry surface. The SmartRack 116 IP unit is not intended for connection to exposed outdoor lines. Ensure that the maximum distance between each computer and the SmartRack 116 IP unit, does not exceed 10 m / 33 ft for RICCs, and 30 m/100 ft for ROCs. 2.
Installation Rack Mounting SmartRack 116 IP 2.4.2 Replacing the Bracket The rails in your hardware kit come assembled with s shorter horter brackets. These brackets are appropriate for a rack depth of 504 ~ 614 mm.. If this rack depth is suitable for your needs, proceed to connect the SmartRack 116 IP to the rack (see Section 2.4.3). If you require a rack depth of 905 ~ 990 mm,, replace the shorter brackets with longer brackets, as described in the following procedure.
Installation Rack Mounting SmartRack 116 IP Figure 14 – Inserting and Tightening the Long Bracket 5. Repeat steps 1 to 4 for the other side. 2.4.3 Connecting SmartRack 116 IP to a Rack You can connect the SmartRack 116 IP Switch to a rack, using the supplied lied hardware kit. To connect to a rack: 1. Move the rail until two screws appear. Figure 15 – Exposing Two Screw 2. Loosen slightly the seven screws. Figure 16 – Loosening the Screws 3. Adjust the rear bracket to fit your cabinet.
Installation Rack Mounting SmartRack 116 IP Figure 18 – Installing Front and Rear bracket on Cabinet 5. Tighten the seven screws. Figure 19 – Tightening the Seven Screws 6. Repeat steps 1 to 5 to connect the other rail to the other side of the rack. 7. Slide the SmartRack console between the rails. Figure 20 – Sliding the SmartRack Console Between the Rails 8. Unlock and pull both left and right rail-lock switches together, and push the console all the way into the rack.
Installation Rack Mounting SmartRack 116 IP Figure 21 – Rail-lock Switch 9. Connect three flat screws to the rear of the console on both sides. Figure 22 – Connecting Three Flat Screws to the Rear of the Console The console now sits snugly in the rack. Figure 23 – Console in the Rack 2.4.4 Connecting the KVM Switch 116 IP To connect the KVM Switch: 1. Connect Bracket racket A to the sides of the Switch using the ttwo 6 mm screws provided. Figure 24 – Connecting Bracket A to the Sides of the Switch 2.
Installation Connecting the System Figure 25 – Sliding Switch into Back of SmartRack 3. Secure Switch 116 IP to the rail by inserting the thumbscrews through the bracket and into the rail and tightening them. Figure 26 – Tightening the Thumbscrews 2.5 Connecting the System Figure 27 illustrates the SmartRack 116 IP system overview. Figure 27 – SmartRack 116 IP System Overview 2.
Installation Connecting to the Servers computer’s keyboard port (RICC/ROC PS/2, SUN) or from the USB port (RICC/ROC USB). Figure 28 and Figure 29 illustrate the ROC PS/2 and ROC USB. Figure 28 – ROC PS/2 Figure 29 – ROC USB 2.6.1 Connecting a RICC/ROC PS/2 The connections for the RICC PS/2 and ROC PS/2 are exactly the same. The following figure illustrates the ROC PS/2 connections.
Installation Connecting to the Servers Figure 30 – ROC PS/2 Connections You can connect the RICC/ROC PS/2 to a powered on computer computer,, by performing the steps of the following procedure in order order. To connect the RICC/ROC PS/2 to a powered on computer: 1. Connect the Mouse connector to the compu computer’s Mouse port. 2. Connect the Keyboard connector to the computer’s Keyboard port. 3. Connect the Screen connector to the computer’s Video card.
Installation Connecting to the Servers Figure 31 – ROC USB To connect the RICC/ROC USB: 1. Connect the Screen connector to the computer’s video card. 2. Connect the USB connector to the computer’s USB port. 2.6.3 Connecting a RICC SUN The following figure illustrates the RICC SUN and its connections. CAT5 Cable to Switch Server Port Figure 32 – RICC SUN To connect the RICC SUN:: 1. Connect the Screen connector to the computer’s video card. 2.
Installation Connecting to the Network 2.7 Connecting to the Network Before powering on SmartRack 116 IP IP, you can connect the SmartRack 116 IP to the network. To connect the SmartRack 116 IP to the network: 1. Connect onnect the network cable to the LAN port of the SmartRack 116 IP. IP 2.8 Connecting the CAT5 Cables Perform the following procedure for each computer to which you want to connect CAT5 cables. To connect the CAT5 cables cables: 1. Connectt one connector to the RICC/ROC RJ45 port. 2.
Configuring the Network Boot-Up Process 3 Configuring the Network After the system has been installed and all connections have been made, you must configure the SmartRack 116 IP system as follows: 1. Configure SmartRack 116 IP’s network settings, which includes configuring: Device ID settings SmartRack 116 IP’s IP address Centralized Management 2. Configure the SNMP settings. 3. Add, edit, remove, and block system Users. 4. Configure the KVM switch settings. 5. Configure the security settings.
Configuring the Network Logging Onto the Web Configuration Interface Figure 33 – Boot-Up Process Assigning Static IP Addresses for a Number of Units You can connect more than one SmartRack 116 IP to the same network. If there is no DHCP server, or you want to use static IP addresses, connect the SmartRack 116 IP units one at a time and change the static IP address of each unit before connecting the next unit. 3.
Configuring the Network Logging Onto the Web Configuration Interface Only one Administrator at a time can log onto nto the Web configuration interface. An idle timeout of 30 minutes terminates the session. Before logging on the first time, verify that you have the latest Java installed on your computer. If not, you can download and install Java from: http://www.java.com/en/download/index.jsp To log into the Web interface interface: 1. Open your Web browser (Internet Explorer 7.0 / Firefox 3 or later). 2.
Configuring the Network Logging Onto the Web Configuration Interface Figure 36 – Network Configuration – Device Tab From the Configuration menu, you can configure the network, SNMP, Users, Switch Configuration, and Security settings. After making all configuration changes, you must click the button in the toolbar for the changes to go into effect. 3.2.1 Web Configuration Interface Tabs The following table summarizes the Web configuration interface tabs.
Configuring the Network Configuring the Network Settings 3.2.2 Web Configuration Toolbar Buttons The following table describes the functionality of the Web configuration toolbar buttons. Button Functionality Saves the configuration changes Reloads the device settings into the configuration page parameter settings Reboots the device Upgrades the device firmware Restores the device with factory settings Installs the SSL certificate onto the device 3.
Configuring the Network Configuring the Network Settings To configure Device ID settings: 1. In Device Name, type a name for SmartRack 116 IP. 2. In TCP Port, type the number of the port (from 800 to 65535) 65535). 3.3.2 Configuring the Device IP Address When a DHCP server is active on the same network to which SmartRack 116 IP is connected, the DHCP can provide automatic IP assignment.
Configuring the Network Configuring Network SNMP Settings In Manager IP Address,, type the static IP address of the Centralized Management Manager. Although not required, it is recommended to type the Manager IP Address even if the SmartRack 116 IP resides on the same network segment as the Centralized Management Manager Manager. 3.4 Configuring Network SNMP Settings You can activate SNMP logging to provide support network monitoring.
Configuring the Network Configuring User Settings The Users page opens and displays the existing Users. Figure 38 – Users Page 2. Click the Add button. The Add User page appears. Figure 39 – Add User Page 3. Type a User Name and Password. The password must be at least six alphanumeric characters long and cannot include the user name, even if other characters are added. The “special” characters &, <, >, and ” cannot be used for either the user name or password.
Configuring the Network Configuring User Settings 3.5.2 Deleting User(s) You can delete one or multiple Users at a time from the system. You cannot delete an Administrator who is logged onto the system. To delete a User: 1. In the Users page (see Figure 38), select User(s) to delete. Select a group of Users by selecting the first User in th the group, pressing the Shift button, and then selecting the last User. 2. Click the Delete button. The Delete confirmation page appears.
Configuring the Network Configuring the KVM Switch Figure 41 – Edit User Page 2. Change the Permission and/or Access as required. 3. To change the password, c click . The Password parameter opens. In the upper textbox, type the new password; in the lower textbox, confirm the new password. You cannot change the password of an Administrator dministrator who is currently logged on to the system. 4. Click OK. The User page opens with the user information changed accordingly. accordingly 3.
Configuring the Network Configuring the Security Settings Server name Figure 42 – KVM Switch Configuration Page for Smart 116 IP The servers that are connected to the selected KVM switch, appear in the Servers section. The following information is displayed for each potential server: The server number The server name 2. To change the name of a connected server, highlight the current server name, and type a new name. 3.
Configuring the Network Performing Additional Configuration Operations Standard Security Policy High Security Policy At least six characters At least eight characters; must include at least one digit, one uppercase letter, and one of the following “special” characters: characters !, @, #, $, %, ^, *, (), _, -, +, =, [], ’, :, ;, ?, /, or {} Must not include the user name Must not include the user name To configure the security settings settings: 1. From the configuration menu, select Security.
Configuring the Network Performing Additional Configuration Operations Upgrade firmware. Restore factory settings. 3.8.1 Installing an SSL Certificate You can install an SSL Certificate Certificate,, to ensure secure transactions between the Web servers and browsers. To install an SSL Certificate Certificate: . 1. In the toolbar, select The SSL Certificate page appears. Figure 44 – SSL Certificate Page 2. In Certificate file,, browse to locate the Cer file. 3.
Configuring the Network Performing Additional Configuration Operations 2. Save the firmware file on the client computer. 3. In the toolbar, select . The Device Version Upgrade page appears, displaying the current firmware version on the device. Figure 45 – Device Version Upgrade Page 4. In Version to upgrade with, browse to locate and upload the firmware file. 5. Verify the current and uploaded version of the firmware. 6. Click Start Upgrade. The upgrade starts. 7.
Configuring the Network Reloading a Page 3.8.3 Restoring Factory Settings You can restore the SmartRack 116 IP unit to its factory settings. This restores the original SmartRack 116 IP parameters, resetting all the information added by the administrators, including: Network settings*, Servers, Switches, Users, and Passwords. You have the option to preser preserve Network settings – as explained in the following procedure. The OSD preserves the server names and other settings.
Configuring the Network Saving Changes and Logging Out 3.10 Saving Changes and Logging Out Once you have completed configuration changes, you must save them. Changes to the SSL Certificate ertificate and Security pages require saving and restarting. Saving the configuration changes after changing the Device page restarts the unit automatically. To save changes: 1. In the Configuration page toolbar, click the button.
Configuring the Network Saving Changes and Logging Out Figure 51 – Logon Page after Rebooting 3. Type your User name and Password and click Enter. The Configuration page opens. To log off: 1. In the screen toolbar, click the button. The Configuration screen is closed, and the session closes.
Conducting a Remote Session Starting a Remote Session 4 Conducting a Remote Session The remote session enables remotely accessing the server connected to SmartRack 116 IP.. Before starting a remote session, SmartRack 116 IP must be fully configured. configured You can perform the following from the remote session session: Display/hide the toolbar toolbar. Set the session ssion profile profile. Display the session in full screen mode mode. Verify Remote Presence Solutions information information.
Conducting a Remote Session Starting a Remote Session Figure 52 – Logon Page Leave Mode as Remote Access. 4. In User and Password, type the default Administrator name and password, admin and access respectively (both lower case). 5. Click Enter. The screen of the target server or the currently selected server on the KVM switch that is connected directly to SmartRack 116 IP, appears with the SmartRack 116 IP toolbar.
Conducting a Remote Session Sharing a Remote Session Figure 53 – Remote Session Page The Remote Session page displays: Server Confirmation label. – This confirms the identity of the current server accessed, and disappears by default after 30 seconds (this period can be adjusted in the OSD, as explained in Section 6.2.6). It appears again when switching to a different server. The currently accessed server identity can be checked any time by looking at the Server name on the remote client menu. 4.1.
Conducting a Remote Session Displaying the Toolbar the video at the same time and share the Keyboard/Mouse control. Up to five users can share the same remote session. When connecting to a target arget server erver that other users are already connected to, the following message appears: Figure 54 – Shared Remote Session 4.2.1 Exclusive Session When starting a remote session and there are no other logged in users users, a user can prevent other users from connecting to the session (see Section 4.
Conducting a Remote Session Setting the Session Profile Figure 55 – Session Profile Dialog Box 2. In Local Mouse Pointer Pointer, select one of the following options to set the appearance of the client computer mouse pointer: None – to hide the mouse pointer Dot – for the mouse pointer to appear as a dot Default – for the mouse pointer to appear as a regular regular-shaped shaped mouse cursor 3.
Conducting a Remote Session Verifying Remote Presence Solutions Information To exit full screen mode: 1. On the toolbar, click the Restore button . The desktop window appears. Full screen mode can also be activated from the Session Profile box, see Section 4.4, step 3. 4.5 Verifying Remote Presence Solution Solutions Information You can verify the client, firmware, irmware, KME (Keyboard/Mouse Emulation firmware), and Switch file versions installed on your SmartRack 116 IP.
Conducting a Remote Session Changing the Video Performance Settings Fixed – Enables nables you to select any bandwidth option. For example, in a LAN environment, it is best to set the bandw bandwidth setting to High.. For VPN and Internet environments, you may want to alter the settings to increase responsiveness. Adaptive – Automatically utomatically adapts to the best compression and colors according to the network conditions.
Conducting a Remote Session Adjusting the Video The chosen setting takes s effect and the screen of the last accessed target arget server appears. 4.7 Adjusting the Video There are three ways to adjust the video image: Refreshing the video image Automatically adjusting the video image Manually changing hanging advanced video settings 4.7.1 Refreshing the Video Image The video image may require refreshing when changing the display attribu utes of a target server.
Conducting a Remote Session Adjusting the Video 4.7.3 Manually Adjusting Video Settings Although automatic adjustment of video generally optimizes the video view, you may want to fine-tune tune the results.
Conducting a Remote Session Managing Keyboard Sequences 2. In Brightness and Contrast Contrast, use the scales to adjust the brightness and contrast of the displayed image,, respectively respectively.. Move the sliders to change the displayed image. Click in the area of the sliders for fine fine-tuning. 3. In the Offset, Phase and Scale section: In H. Offset, select the starting position of each line on the displayed image. In V. Offset, select the vertical starting position of the displayed image.
Conducting a Remote Session Managing Keyboard Sequences Figure 60 – Special Key Manager 2. Click the Add Predefined button. A list of existing sequences appears. Figure 61 – Add a Predefined Key Dialog Box 3. Select a key sequence and click OK. The sequence appears in the Special Key Manager box.
Conducting a Remote Session Managing Keyboard Sequences 4. In the Special Key Manager box, click OK. The sequence appears in the Keyboard Key sequence list list. 4.8.2 Recording a New Custom Key This section describes how to define a new keyboard sequence.. After defining the keyboard sequence, you can add it to the he list of keyboard sequences that can be accessed directly from the dropdown list of the toolbar item (see Section 4.8.1). To record a keyboard sequence sequence: 1.
Conducting a Remote Session Synchronizing Mouse Pointers 3. On your keyboard, press ress the keys to include in the key sequence. The he names of the pressed keys appear in the provided area. 4. Click Stop Recording. 5. Click OK. The key sequence definition is updated in the system. 4.8.4 Deleting Key Sequence Sequence(s) You can delete a single or multiple key sequences from the system. To delete a keyboard sequence: 1.
Conducting a Remote Session Synchronizing Mouse Pointers 4.9.1 Manually Synchronizing the Mouse If the mouse settings on the target server have been changed, or when the operating system on the target server is Windows XP / 2003 Server / 7 / 2008 Server, Linux, Novell, SCO UNIX, or SUN Solaris Solaris, you must synchronize the mouse pointers manually. To manually synchronize mouse pointers: 1. On the toolbar, select > Mouse Settings. The Mouse Settings box appears. Figure 64 – Relative Mouse Settings 2.
Conducting a Remote Session Synchronizing Mouse Pointers Examples The following are examples of the instructions for two different target operating systems. After performing the instructions for the selected operating system, you should click OK to synchronize the mouse pointers. 1. For Windows 7: Go to the Mouse Properties on the Target and clear the Enhance pointer precision checkbox. Figure 65 – Windows 7 Mouse Properties 2.
Conducting a Remote Session Synchronizing Mouse Pointers Advanced Mouse Emulation In the Advanced Mouse settings, you can set the type of mouse that you would like SmartRack 116 IP to emulate. It is recommended not to change the advanced settings unless there is erratic mouse behavior ((for example, the mouse is making random clicks and jumping arbitrarily around the screen). These settings come into effect when SmartRack 116 IP resets the local mouse after the KVMIP session is over.
Conducting a Remote Session Switching to a Different Server To align the mouse pointers pointers: > Align (or press Ctrl+M). 1. On the toolbar, select The mouse pointers ali lign. 4.9.3 Calibrating Mouse Pointers A target server may have a different mouse pointer speed than the client computer. computer Calibrating automatically discovers the mouse speed of the target server and aligns the two pointers.
Troubleshooting – Safe Mode Entering Safe Mode 5 Troubleshooting – Safe Mode From Safe mode, you can: Restore factory defaults – When you cannot access the system (for example, you have forgotten the Username or Password), you can restore factory defaults from Safe mode (see Section 3.8.3 on page 42 on how to restore factory settings from the Web interface).
Troubleshooting – Safe Mode Restoring Factory Defaults To enter Safe mode: 1. While powering up SmartRack 116 IP IP, press and hold down the Go Local button on the back panel of the unit for three to four seconds. The device boots up in n Safe mode. 2. Wait until the unit finishes booting ((one to two minutes). 3. Determine the IP address of the SmartRack 116 IP unit.. The IP address depends on whether or not there is a DHCP server on the network.
Troubleshooting – Safe Mode Restoring the Device Firmware To restore factory defaults defaults: 1. In the Safe Mode menu (see Figure 69), click Restore Factory Settings.. A warning appears. Figure 70 – Warning 2. Click . An additional warning appea appears. Figure 71 – Additional Warning 3. Click OK. The factory defaults are rrestored. When the process finishes, s, the following figure appears. Figure 72 – Reboot 4. Click Reboot to restart the unit unit. 5.
Troubleshooting – Safe Mode Restoring the Device Firmware Figure 73 – Upgrade Succeeded 3. Click Reboot to restart the unit.
Operating the SmartRack 116 IP Switching System Locally Using the Keyboard Hotkeys 6 Operating the SmartRack 116 IP Switching System Locally This chapter explains how to operate the SmartRack 116 IP Switching system locally, locally as well as how to upgrade the SmartRack 116 IP firmware (see Section 6.3) 6.3 and troubleshoot problems that arise when updating the software (see Section 6.4).
Operating the SmartRack 116 IP Switching System Locally Using the OSD Figure 74 – OSD Main Window Lines with yellow text show active computers. Lines with blue text show inactive computers. The Type column indic indicates that a computer “C” or another switch “S” is connected to the port. 6.2.1 Navigating the OSD You can navigate the OSD, as follows: To move up and down – Use the Up and Down arrow keys. To jump from one column to the next (when relevant) – Use the Tab key.
Operating the SmartRack 116 IP Switching Sys System Locally Using the OSD Ports (see Section 6.2.5)) Time (see Section 6.2.6) Users (see Section 6.2.7)) Security (see Section 6.2.8 6.2.8) You can also view the available Help (see Section 6.2.9). To configure the OSD settings settings: 1. Press F2. The OSD Settings window ndow appears. Figure 75 – OSD Settings Window When the OSD is password protected (explained below), only the Administrator has access to the F2 settings window. 6.2.
Operating the SmartRack 116 IP Switching System Locally Using the OSD Figure 76 – General Settings Window Configuring Security Settings The OSD comes with an advanced password security system that contains three different security levels.
Operating the SmartRack ack 116 IP Switching System Locally Using the OSD If you forget the Administrator's password, go to www.minicom.com. From the Support menu, select Smart Switches.. There you will find information that explains how to restore a lost password or reset the switch to its default settings, including the default password. 4. Press Enter. The new security status is set. Changing the OSD Hotkey By default, pressing Shift, Shift displays the OSD.
Operating the SmartRack 116 IP Switching System Locally Using the OSD To change the keyboard language language: 1. In the General settings window (see Figure 76), navigate to the Keyboard Language line. 2. Press the Space bar to toggle between the available options. Editing the Switch Name The Switch name is displayed under Switch Name in the General settings window (see Figure 76). You can substitute up to 18 characters in the line line; a space is considered a character.
Operating the SmartRack 116 IP Switching System Locally Using the OSD Editing diting the Computer Name In the Ports Settings window window, the computer names can be up to 15 characters long. To avoid confusion, the names given in the OSD should match the names given in the Web eb configuration configuration. To edit a computer name: 1. In the Ports Settings window (see Figure 77), navigate to the Name column, column to the name that you want to edit edit. 2.
Operating the SmartRack 116 IP Switching System Locally Using the OSD Figure 78 – Time Settings Window Setting the Scan, Label, and Timeout Period In the Time Settings window, you can set the following: SCN – the scan an period LBL – the display period of the Confirmation label, showing which computer is currently accessed T/O – the timeout period.
Operating the SmartRack 116 IP Switching System Locally Using the OSD Figure 79 – Users Settings Window Users is only enabled iif the security status is set to On (see the Configuring Security Settings section on page 69). There are three different access levels: Y – Full access to a particular computer plus access to the F4, F5, and F6 OSD functions. V – Viewing access only to a particular computer ((no o keyboard/mouse functionality).
Operating the SmartRack 116 IP Switching System Locally Using the OSD Figure 80 – Security Settings Window Security is only enabled if the security status is set to On (see the Configuring Security Settings section on page 69). The T column in the Security Settings window displays the Type of access s permission. In this column, there can be one Administrator (A) password, one Superv visor (S) password, and six User (U)) pa passwords. To change a user name or password password: 1.
Operating the SmartRack 116 IP Switching System Locally Using the OSD Figure 81 – The OSD HELP Window All the functions listed in the Help window can be performed from the Main window. The Help window is merely a reminder of the hotkeys and their functions. Scanning Computers (F4) When necessary, you can adjust the scan time in the Time Settings window (Figure 78). To activate scanning: 1. Press Shift twice to open the OSD. 2. Press F4.
Operating the SmartRack 116 IP Switching System Locally Using the OSD 4. When the image is satisfactory, press Esc. Picture quality is relative to distance. The further away a remote computer is from the SmartRack 116 IP IP,, the lower the image quality, and the more tuning is required. Therefore, place the higher resolution computers closer to the Switch. Moving the Label ( F6) You can position the Confirmation label anywhere on the screen. To position the label: 1.
Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware To update the DDC information, follow the steps in the procedure for inputting DCC information. 6.3 Upgrading the SmartRack 116 IP Firmware With the SmartRack 116 IP Switch Update software, you can upgrade the firmware for the: Switch processors RICC/ROCs The Update software enables you to add new features and fix bugs in a quick and efficient manner.
Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 6.3.3 Connecting the SmartRack 116 IP System To update the firmware, the SmartRack 116 IP system must be connected and switched on. 6.3.4 Connecting the RS232 Download Cable To run the Update software, you must connect the RS232 Download cable (p/n 5CB40419) to the computer containing the software, and to the SmartRack 116 IP Switch Flash port. Figure 82 – RS232 Cable 6.3.
Operating the SmartRack 116 6 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 6.3.6 Starting and Configuring onfiguring the Update Software To start and configure the Update software: 1. Select Start/Programs/Smart IP Switch Update/Smart IP Switch Update or click the shortcut icon on the Desktop . The Smart IP Switch Update window appears. Figure 83 – SmartRack 116 IP Switch Update Window The table below explains the functions of the buttons and dialog boxes in the Update window.
Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware Firm Button/Box Function ion Displays the communication status between the upgrade software and the SmartRack 116 IP IP. Choose Options/Get Status to refresh the status. status Name of Update file 2. Install nstall the software on the computer’s hard drive drive. 3. To o change the Com Port from the Options menu menu, choose Com Port.. The Communication Port Dialog box appears.
Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware Figure 85 – Firmware Version Report 3. Click . The hardware version of the Translator appears appears. Figure 86 – Hardware Version Report RICC/ROC Version Before you can select a RICC/ROC, you must clear the 116 IP Switch checkbox. check To verify the RICC/ROC version number: 1. Select one or more or all of the RICC/ROCs. 2. Click . The firmware version number appears. 3. Click .
Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 6.3.8 Obtaining New ew Firmware Download the latest firmware for your system from www.minicom.com.. Updating the Firmware irmware During the Update process, do not switch off any computer connected to the SmartRack 116 IP system. Firmware Update generate es one log file per session. ion. This log file, which is located in the Windows directory, dis splays a chronologicallist of actions.
Operating the SmartRack 116 IP Switching witching System Locally Troubleshooting – Update Software 5. Click Start. The SmartRack 116 IP Switch Update flashes the firmware. On completion, completion the firmware version number appears. If the status of the device is busy - see the bottom of Figure 83- the system cannot be upgraded. To free the device device, choose Options/Advanced/Reset. Options/Advanced/Reset The device resets and the status is now free. Click Start. 6.
Operating the SmartRack 116 IP Switching System Locally Troubleshooting – Update Software Communication Error message Electricity failure 6.4.1 Resetting the SmartRack 116 IP Manager or RICC/ROCs When the unit hangs or the he mouse malfunctions, reset the SmartRack 116 IP Manager or RICC/ROCs. Resetting is done via the Serial port, and avoids the nee eed to shut down the computer. The Reset function does not affect the parameters of the unit settings. To reset the Switch or RICC/ROC units: 1.
Operating the SmartRack 116 IP Switching System Locally Troubleshooting – Update Software For an electricity failure during a firmware upgrade of the digital part of the SmartRack 116 IP, enter the device Safe mode and restore the device to its default settings.
Technical Specifications 7 Technical Specifications Specification Description Operating systems Target server – DOS, Windows, Novell, Linux, or SUN Solaris for PC Client computer – Windows 2000 or later with Internet Explorer 7.0 / Firefox 3.0 and later; Linux x86 with Firefox 3.
Technical Specifications Specification Description Supported colors 16.7 M Keyboard/mouse 106 key PS/2 keyboard with touchpad Sync 45 ~ 80HZ Power source 100-240 VAC input Response time Rising time 2-6 ms; Delay time 14-24 ms Rack depth support 468.9 to 814 mm / 18.46x32.
Video Resolution and Refresh Rates 8 Video Resolution and Refresh Rates Hz → 56 60 65 x 640x480 66 70 72 x x x 1024x768 75 76 x x x x 86 x x x 85 x x 720x400 800x600 73 x x x x x x x x x 1152x864 x 1152x900 1280x720 x 1280x768 x 1280x960 x 1280x1024 x 1600x1200 x x x x x x x x x x x x User Guide | 89
SNMP Events Table 9 SNMP Events Table The following table lists all recorded events. Event Text Code Comment System Boot 1010 Reported upon device boot-up. Server Busy ask 1030 Attempt to connect when another user is already connected. The second for disconnect. user has permission for takeover; sent before the second user actually takes over the session. User login 1040 On every successful user login to the device. 1050 Login failed due to wrong user name or password.
SNMP Events Table Event Text Code Comment Wrong user name 2030 Wrong user name or password. Login is not successful. or password CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_WRONG_USER_NAME_O R_PASSWOR D Login is not 2040 successful Login is not successful because server is busy. CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_SERVER_BUSY because server is busy. DHCP server 2060 DHCP server setting has been changed. CONF_DHCP_CHANGED 2070 Network IP address has been changed.
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