Service manual
FrameMaker Ver5.5E(PC) CF3102/CF2002 TROUBLESHOOTING
02.06.13
T-1 04
(27) Printer 4-Color: white lines in FD, white bands in FD, colored lines in FD, and
colored bands in FD
<Typical Faulty Images>
<Troubleshooting Procedure>
Section Step Check Item Result Action
Image Check 1 A white line or colored line
in FD.
YES Clean the Comb Electrode by
moving the Comb Electrode
Cleaning Lever.
Image Trans-
fer Belt Unit
2 Fingerprints, oil, or other
foreign matter is evident on
the Image Transfer Belt.
YES Clean with specified solvent.
(See DIS/REASSEMBLY,
ADJUSTMENT.)
3 Image Transfer Belt is dirty
or scratched.
YES Clean dirty belt with a soft
cloth.
Change Image Transfer Belt
Unit if belt is damaged.
4 Cleaning Blade is not effec-
tive in removing toner com-
pletely.
YES Clean Cleaning Blade.
change Image Transfer Belt
Unit.
Image Trans-
fer Roller Unit
5 Image Transfer Roller is
dirty or scratched.
YES Change Image Transfer Roller
Unit.
Paper path 6 There is foreign matter on
paper path.
YES Remove foreign matter.
7 Image Transfer Paper Sepa-
rator Fingers are damaged
or dirty.
YES Clean or change.
Paper Dust
Remover
8 Paper dust accumulates on
Paper Dust Remover.
YES Clean.
Fusing Unit 9 Fusing Entrance Guide
Plate is dirty or damaged.
YES Clean or change.
10 Fusing Paper Separator
Fingers are dirty.
YES Clean.
11 The problem has been elim-
inated through the checks of
steps up to 10.
NO Change Image Transfer Roller
Unit.
→Change Image Transfer
Belt Unit.
→Change PIC Board.
White lines in FD White bands in FD Colored bands in FDColored lines in FD
4011T015AA
4011T020AA
4011T017AA
4011T023AA