User`s manual

English
65
Appendix
Error Message
Error message Possible causes What to do
No or bad signal
[Satellite]
The satellite dish is not pointing at the
satellite.
Adjust dish alignment.
Signal is too weak.
Increase the LNB voltage or connect a
signal amplier.
Satellite dish is too small. Change to a larger dish.
Problem with LNB. Change the LNB.
Wrong antenna setting. Set the antenna correctly.
No or bad signal
[Cable]
The cable is not connected.
Make sure the cable is connected
correctly.
The cable may be damaged or
defective.
Exchange the cable.
The channel is not broadcasting. Exchange the cable.
No or bad signal
[Terrestrial]
The aerial is not pointing properly.
Adjust aerial. Check the cable from
the aerial. If you cannot resolve the
problem, you may need to have your
aerial and installation tested by a
professional.
The channel is
scrambled or not
available.
The channel has a signal, but no audio
or video.
Conrm if the channel is currently on
air.
The channel has been deleted by the
broadcasting company.
Check if the channel is currently on air
The channel is for data broadcasting.
Remove the channel from the channel
list and check for new transponder
details.
The audio is not
available.
The channel has a video signal, but no
audio.
Press the audio button to conrm that
the channel has audio options.
No access
No access
Make sure you are subscribed to the
channel.
No authorization.
If the product has been turned o for
a long time (standby or power o),
please wait for authorization. It may
take up to 60 minutes.