User Guide

Solving Other Problems 71
Solving Other Problems
Symptom Cause Solution
Data was
sent to the
printer, but it
doesn’t print.
An error message is
displayed in the message
window.
Handle according to the message displayed.
The transfer belt installa-
tion guide is not set cor-
rectly in the installation rail.
Remove the transfer belt. Place the front end of the
intermediate transfer unit installation guide (2 locations)
correctly in the installation rail. Next, lightly push in the
unit. Carefully insert the transfer belt about 6 inches
(152.4 mm). Let go with your right hand that was holding
the top handle of the transfer belt, hold the front handle
with both hands, and carefully push in.
Data indica-
tor stays on.
Too many typefaces are
being downloaded at the
same time.
Make sure you have enough printer memory.
Printer
resets.
Occasionally, software
applications interfere with
each other.
Some applications send a printer prep file to the printer
at the beginning of each document. When this occurs,
other prep files cannot be sent without resetting the
printer. Monitor your activities to see if there is a correla-
tion between your use of a certain application and the
printer resetting. If so, contact the application developer.
Downloading too many
typefaces can overload the
printer memory and cause
the printer to reset to
default.
Additional memory (RAM) or a hard drive, which can be
used for font storage, is available and easily installed.
Printing
takes too
much time.
The printer is set to a slow
printing mode (for example,
for OHP, thick stock, or
some other special kind of
media).
It takes more time to print with special media. When
using regular paper, make sure that the media type is
set properly in the driver.
The printer is set to power
saving mode.
It takes a little time for printing to start in power saving
mode. If you do not want to use this mode, disable it.
The printer memory is
insufficient.
Add more memory.