User Guide

Solving Problems
101
Other Problems
Symptom Cause Solution
Printer power is
not on.
The power cord is
not correctly plugged
into the outlet.
Set the power switch off (O position), then
remove the power cord from the outlet and
plug it back in, then set it back to the on (I)
position.
The power switch
has not been
pressed.
Set the power switch to the on (I) position.
The power switch is
not correctly turned
on (I position).
Set the power switch to the off (O) position,
then set it back to the on (I) position.
Something is wrong
with the outlet you
are using for the
printer.
Plug another electrical appliance into the
outlet and see whether it operates properly.
The printer is
connected to an
outlet with a voltage
or frequency that
does not match
the printer
specifications.
Use a power source with the specifications
listed in appendix A.
“Printer
is not
responding” is
displayed in the
print monitor.
The printer is in
energy-saving mode.
It takes a little time for printing to start if the
printer is in energy-saving mode. You can
change the number of minutes before the
printer switches to power-saving mode in
the Administration/Engine/Energy Saver
menu. If you do not want to use this mode,
disable it in the Administration/Engine/
Energy Saver Mgt. menu.
The printer was
turned on before it
was connected to
the Windows XP/
2000 PC’s parallel
port.
Connect the printer to the PC before turning
it on or set the Administration/
Communications/Parallel menu to either
Disabled or Noninteractive.