User Guide

Solving Problems104
You hear
unusual noises.
The printer is not
level.
Put the printer on a flat, hard, level surface
not to exceed ±5° slant in any direction.
The media tray is not
installed correctly.
Remove the media tray that you are
printing from and reinsert it completely into
the printer.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the object.
If you cannot remove it, contact Service.
Refer to the Service & Support Guide or
www.minolta-qms.com/support.
The printer
pauses
periodically.
The image unit
pauses to perform
an automatic
cleaning rotation
after every page of
one-page simplex
jobs and pages
longer than 14
inches (355.6 mm),
and between pages
of multipage jobs,
depending on the
amount of
processing required
between pages.
Wait. Printer automatically resumes.
This process is provided to ensure reliable
printer operation with optimum output
quality. See “What are the printer’s internal
cleaning cycles?” on page 75 for more
detailed information.
The printer
goes into
power-saving
mode.
The printer
automatically
switches to
power-saving mode
after one hour of
inactivity (default).
You can change the number of minutes
before the printer switches to power-
saving mode in the Administration/Engine/
Energy Saver menu.
You are unable
to access
Accounting in
CrownView.
The printer is not
turned on and IDLE.
Make sure the printer is on and IDLE
appears in the control panel.
For more information about CrownView,
refer to the CrownBooks.
You do not have a
hard disk installed.
Install a hard disk.
Symptom Cause Solution