User`s guide

Improving Print Quality
5-35
Troubleshooting Chapter 5
Paper wrinkles
during printing.
Possible causes
include:
• Paper is not the
proper size.
• Paper is not loaded
properly in the tray.
• The fusing unit
requires replace-
ment.
Check these conditions
closely and take necessary
action.
• Regarding paper size, see
“Paper” +p. 2-19
• See “Loading Paper”.
+p. 2-23
• See “Changing the Fusing
Unit”. +p. 4-26
The print image
is not fixed and
easily smears.
The paper loaded in
the tray is damp.
Replace the old paper with
fresh dry paper. +p. 2-23
The paper being used
is not compatible with
the printer.
See “Paper” for compatible
types of paper.+p. 2-19
The fusing unit
requires replacement.
Change the fusing unit.
+p. 4-23
Incorrect image
registration
(lines are bro-
ken or characters
are out of posi-
tion).
The print parameters
and paper settings of
the application soft-
ware are different
from the settings on
the control panel.
Make sure that the settings
for the application software
correspond with the control
panel settings, especially
the media options.
The printer takes
too long to out-
put prints.
The printer was in
Power Save mode
when the print com-
mand was issued.
Wait a few moments.
The printer setting
was for color transpar-
ency (transparency
sheet) or thick paper
printing.
Wait a few moments.
Change the Print Media set-
ting in the printer driver.
The amount of mem-
ory installed is not
sufficient to process
the print data.
Install the optional expan-
sion memory, which will
allow the print cycle to run
faster.
Symptom Cause Action