Konica Minolta Firmware LIST and Basic Troubleshooting Guide Updated: Page 1 of 126 Nov 28, 2011
HOTLINE SUPPORT: 1-800-825-5664 Note: Have your Ticket Number available if you are calling on an existing Ticket. Web Address: www.mykonicaminolta.com Download Selector: http://onyxweb.mykonicaminolta.com/Download/ NCSC please use the main number 1‐800‐456‐5664 Fax number: 1-800-967-0410 Technician Phone Number: 1-800-846-3302 NCSC Service Email Address: ncscsrvc@kmbs.konicaminolta.us NCSC Supply Email Address: Web Address: FTP Site: supplies@kmbs.konicaminolta.us www.mykmbs.com www.kmbs.
Updated Information as of Nov 28, 2011 IC-305 v3.0 IC-306 IC-406 v1.01 IC-408 v2.0 IC-409 v1.01 IC-412 v1.
INDEX Updated Information Legend Konica Legacy Minolta Legacy Fax / Multifunctional Print Controllers & Print Servers Desktop Printers bizhub Office Black & White bizhub Office Color bizhub PRO Production Print BW bizhub PRO Production Print Color KIP Printers MISC: Micropress/ AHT OneRIP/ e-Copy/ Printgroove Basic Troubleshooting page 03 page 05 pages 06-08 pages 09-13 pages 14-15 pages 16-43 pages 44-49 pages 50-58 pages 59-66 pages 67-70 pages 71-73 pages 74-76 pages 77-94 pages 103-114 How to Test Ou
LEGEND YELLOW Most Current Updated Firmware and / or Updated Patches RED Critical Base Firmware and /or Critical Base Patch [Need to have] Blue Remote Desktop Light Green Security Patch / Vulnerability Patch [use Remote Desktop] TOOLS NEEDED FOR UPGRADING FIRMWARE 1 8 MB Programable Flash Cards , AMD "D" Series, Type 1 Linear 5 volts only, operation with minimum of 200 ns Access Time from Standby.
KONICA LEGACY Page 6 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Legacy 7020 Image 32 IP-421 Control KN-303 IP Controller IP Controller Patch_Mod 33CIS0 5.76d 5.5.5 5.5.5 5.5.5e 7022 IP-422 IP-423 Image 15 Control 422_NIC IP Controller IP Controller 423_NIC IP Controller IP Controller Patch_Mod 17 6.34b 5.10.0 5.10.0 6.34b 5.10.0 5.10.0 5.10.0a_patch 7025 Image 32 IP-421 Control KN-303 IP Controller IP Controller Patch_Mod 33 5.76d 5.5.5 5.5.5 5.5.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Legacy Black and White Models Image Control IP Controller 11 11 CLP0 25.10.0 Image Control 511_NIC IP Controller IP Controller 53 41 6.34b 6.3.0 file: ver_ter634b.exe file: 13rpdrnt630.exe 6.2.0 ** BASE Image Control 511_NIC IP Controller IP Controller 53 41 6.34b 6.3.0 file: ver_ter634b.exe file: 13rpdrnt630.exe 6.2.0 ** BASE Image Control 511_NIC IP Controller IP Controller 53 41 6.34b 6.3.0 file: ver_ter634b.
MINOLTA LEGACY Page 9 of 126
*** NOTE: MODEL IC# VERSION Reference before 12/13/2005 COMMENTS Updated by Please See Page 05 Minolta Legacy Black and White Models EP1080 IC2A 50G013 1509 EP1083 IC2A 50G008 2249 EP2010 IC2A 50G010 2249 EP2050 IC2A MASTER IC2B MSC+PANEL 50G021 10G026 1994 1992 IC2A MASTER 50G006 50G106 10G004 71G007 2789 2789 2789 2789 EP2080 IC202A MSC/PANEL EP3050 IC2A MASTER IC2B PANEL IC4B MESSAGE 50G021 10G013 20G011 96-011 96-011 96-011 EP4000 IC2A IC2B 50G008 10G010 2625 2521 EP
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Minolta Legacy Di450 Di470 Di520 Di550 Di551 IC1A IC-353B IC5W 4003-50G0-36-00 4002-F0G0-A1-00 4002-90G0-09-00 3103 L 3103L 3103L PWB-A PWB-B PWB-W IC1A IC-353 IC5W 4028-50G0-06-00 4028-F0G0-32-00 4002-90G0-09-00 4268D 4268D 4268D PWB-A PWB-B PWB-W IC2A 50Y506 50H512 50H512 2379c 2617d 2617d Auto Ejection Draws Pull Out Draws IC1A IC-353B IC5W 4002-50G0-36-00 4002-F0G0-A1-00 4002-90G0-09-00 3103 L 3103 L 3103L PWB-A
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Minolta Legacy Di750 Di750PE Di850 Di5510 Di7210 Black and White Models Status Control 1 56-68 3061f Printer Crontrol C1 Printer Control C2 Printer Control C3 Printer Control C4 Operation 01 Operation 02 Operation 03 Operation 04 Operation 05 EDH F VIF V ISW 57 33 21 51 52-68 52-68 52-68 52-68 52-68 31 22 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Minolta Legacy Color Models CF900 IC2C IC89C IC93C IC94C IC2I 51G039 49G024 00G0A7 00G0A7 50G035 2352 2352 2352 2352 2352 CF910 IC2I SMP SMP SMP IC21 SMP SMP 50G014-00 00G216-00 00G01A-00 00G01B-00 50G017-00 00G023-00 00G024-00 2516 2516 3153 3152 3153 3153 3152 CF911P IC2I SMP/FLASH 50G014 00G110-00 2609 2609 CF9001 Engine IR 00G0-24 23G0-07 3543a 3543a CF1501 MSC/PANEL IR PRINTER PIC 4004-00G0-47-00 4005-23G0-05-0
Fax/ Multifunction Page 14 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta MF1600 N/A 1.00A-09 3586 MF1600E N/A 1.00A-03 3587 MF1700 IC6M IC8M FCGOH-1 FHEXX-2 TIN 96-014 TIN 96-014 MF1800 5.22 TIN97-010 MF1800E 5.6E 2387 TIN 96-014 TIN 96-014 MF1900 IC6M IC8M FCN0E-1 FHEXX-2 MF2500 IC6 1.00A-24 MF2600 ICU9 ICU10 V2.0B V2.0B 2892 2892 MF2800 FLASH ROM V 1.29 4677 MF2900 Corrects issues w/ Hydrafax Lite V1.
Print Controllers & Print Servers Page 16 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Non-Fiery CN3101e Print Controllers APP MIOSS 4334-30G0-66-00 4334-3FG0-04-00 IP-711 8020-8031 APP 4334-30G0-66-00 Pi1802e NIC w/ Fax Non-Fax A.38 1.27 1.47 1.52 Pi1803e Di1811p Controller (PCL) ver 2.0 Pi3502 NIC Card Controller (PS) 6.33A 2.05AS 2.05S 4672 3386A 3385A Phase 3.5 NIC Card 4030-10HJ-66-02 B2A 4886 4888 4397 ver 66 Phase 3.5 32MB Compact Flash Card Upgrade Procedure Drag & Drop Phase 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Black and White Pi6200 Controller Patches ver 1.11 1-13BFM.PS 3179 Controller Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches ver 1.0 1-2I0RP 2-5403P 3-4KB5H 4-5XLM1 5-7WUW1 6-8FMQO 7-647FI 8-8JUL9 9-9IL4R 10-7ZHIC 11-9L4SV 12-9FC5L 13-CX18E 4399A 4399A 4399A 4399A 4399A 4399A 4399A 4399A 4399A 4399A 4399A 4399A 4399A Pi6500e PCL Di551, Di650 Controller ver 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers CN3102e PRO S300 CF3102 8031 EXTERNAL Controller Patches Patches Patches Patches Patches Patches Remote Desktop Patches Patches ver 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers CN3102e PRO Controller S300 CF3102 8031 EXTERNAL ver 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IP901 Controller ver 1.1 Supports Patches 1-DSRD9 the following models Patches 1-GJDLD C500, CF5001 Patches 1-KTLOE 8050 Patches 1-KSOAF System Software 1 2 3 4 ver 1.1 50C-KM File: 1-DSRD9.exe File: 1-gjdld C500 Patch.exe file: IP901_v1_1_Composite-Patch.iso (There are 28 Patches) IP901 1KAY8B.SIT New output profiles to increase the saturation of prints in the default mode. a.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IP901 Controller ver 1.1 System Software ver 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IP901 Controller ver 2.0 Supports Patches 1-JCKC9 the following models Patches 1-JCNCL C500, CF5001 Patches 1-KSO9X System Software ver 2.0 1 2 8 8050 EXTERNAL 50C-KM file: 20atpt1jckc9s1.exe Adds a Link to WebTools "Software Updates" file: ip901_pt1jcncls1.exe RIP1 WHILE PRINT 2 * Need a Total of 1 GB Memory file: ip901(8050_C500)_pt1kso9xs1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IP901 Controller ver 2.0 System Software ver 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IP921 - X3e Controller ver 1.1 Supports Patches 1-J44L4 Patches Patches Patches Patches Patches Color Profile Color Profile Patches Patches 1-LT3GO 1-MRCEH 1-OMY4D 1-LS4F4 1-LVTQM FieryRGB.icc ISOcoated.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers Z4 Supports the following models CF2001 Z4 Supports the following models CF9001 Z5 Supports the following models CF2001 Z5 Supports the following models CF9001 Controller Patches Patches Patches Patches Patches Patches Patches Patches Patches ver 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers X3e Plus Supports the following models 8021, 8031 Controller Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches ver 2.0 1-D1VP0 1-D3FMT 1-DFMOD 1-ED8K1 1-FJ5IQ 1-GLS3E 1-GMGUX 1-GW7EP 1-H4OHR 1-HS9CS 1-JTJX0 1-IQM8E 1-PRA25 System Software ver 2.0 31C-M file: 1-D1VPO.exe Light red Text file: 1-D3FMT.exe Composite Patch file: 1-DFMOD.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers CN3102e Supports the following models CF2002 CF3102 CN3102e Supports the following models CF2002P CF3102P IC-301 CREO Controller Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches ver 2.0 1-D1VP0 1-D3FMT 1-DFMOD 1-ED8K1 1-FJ5IQ 1-GLS3E 1-GMGUX 1-GW7EP 1-H4OHR 1-HS9CS 1-JTJX0 1-IQM8E 1-PRA25 Controller Patches Patches Patches Patches Patches ver 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-302 EXTERNAL Controller ver 2.1 Patches Patches Patches 1-OCF17 1-PKEOM 1-NOL6V Patches Patches Patches Patches Patches Patches Patches 1-NMOL6 1-QZXUG 1-PRA33 1-OXAYR 1-LIPZZ 1-MEBCD 1-WSUG3 Patches 1-YICH7 System Software 1 2 3 4 S450 50C-KM * * * file: ic302_pt1nol6vs.exe Booklet does not print with EKC on * file: ic302_pt1nmol6s1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-302 EXTERNAL Controller System Software ver 2.1 S450 50C-KM Patches Patches Patches Patches * Must Install in the Order listed. (Critical Patches).
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-305 IC-303 Controller ver 3.0 System Software ver 3.0 Fiery Pro80 65C-KM Controller ver 3.0 System Software ver 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-305 IC-303 Controller ver 3.0a System Software ver 3.0a Fiery Pro80 65C-KM Controller ver 3.0a System Software ver 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-304 Controller ver 2.1 System Software ver 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-306 Controller Controller ver 1.1 ver 1.0 Patches 1-174R99 Patches 1-189GOW 1-18AH4V 1-18AJW4 Patches Patches System Software Fiery PRO80 80C-KM ver 1.1 (for C8000) System Software Fiery PRO80 70-60C-KM ver 1.0 (for C6000/ C7000) US Region Specific Color Profiles The file name is garbled in the USB Media Server The output trays are not constraint in both Windows and MAC drivers.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-306 Controller Controller Patches Patches Patches Patches Patches Patches ver 2.0 ver 2.0 1-1AWKJ8 1-1BX57A 1-BNSKP 1-1CW68K System Software Fiery PRO80 80C-KM ver 2.0 (for C8000) System Software Fiery PRO80 70-60C-KM ver 2.0 (for C6000/ C7000) Direct Mobile Printing (AirPrint) from Apple iOS 4.2.x or later is enabled. patch is directly supported by EFI, not KMBT. (KMBT do not support it.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-401 Controller ver 2.0 System Software ver 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-402 Controller ver 2.01 Patches 1-QVQMK 1-RHZ8E 1-PBBD0 1-RAERT Patches Patches Patches Patches 1-T3REH 1-VNRFN Patches 1-X7X2D Patches 1-V8P2N 1-XTTH3 1-X4RRR 1-ZAG86 1-X7X2D 1-ZKQCT 1-10TMPV 1-14MGRL Patches Patches Patches Patches Patches Patches Patches Patches System Software ver 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-405 ver 2.01 System Software ver 2.01 [System 8e] Fiery X3eTY 50 C-KM IE Runtime Error file: ic405 pt1rucvx.exe Controller Patches 1-RUCVX Patches 1-T3REH 1 2 Patches 1-ROBKY 3 Patches ProID Product Identifier Patch Patches Patches 1-R99HP 1-R6LA3 Incorrect Ouput/ Missing Text 1-R6LAI Printing w/ Post Inserter Unit in EKC/ECM Mode. file: ic405v201 pt1r6lai.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-406 Controller ver 1.01 Patches ProdID Patches 1-QVQMK System Software ver 1.01 [System 8e] Fiery X3eTY 30C-KM 1 2 3 4 Product Identifier Patch Access Denied Problem ** Install File: ic402 ic406 pt 1qvqmk.exe Fiery Configure doesn't launch when Java 6 is installed. file: ic402v201 ic406v101 pt1t3reh.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers Page 40 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-408 Fiery X3eTY2 65C-KM ver 2.0 Patches Patches 1-XV8H7 1-XV8HD 1-13HCW8 Update to v1F Output Profile Product Identifier Patch user is unable to cancel a printing job.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-409 Controller ver 1.01 Patches Patches 1-W5C85 1-XL217 1-ZB8PP 1-Z5Q9E 1-105NZD 1-UIG65 Patches Patches Patches Patches Patches Patches 1-V1NZ 1-VRY88 1-WA4ZQ 1-VLROP 1-XA7M0 Patches 1-ZAG86 Patches Patches Patches 1-10J8K9 1-119HPB 1-13YDY3 Patches 1-1BJISL Patches Patches Patches Patches ProID System Software ver 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-412 Controller ver 1.1 Update System Software Patches Patches Patches 1-13NTVP 1-13P18T 1-14GPV4 1-153Y89 1-14M9M9 Patches Patches System Software ver 1.1 System Software ver 1.1 Fiery E10 50_45C-KM file: IC-412 v11 System DVD.iso Unable to print booklet with the cover being a different paper type than body Corrects ColorCal Fiery patches are listed as 'Unknown' on the configuration page.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Color Fiery Print Controllers IC-413 Controller ver 1.0 Update System Software Patches Patches Patches Patches Patches Patches 1-19H0E0 1-19QIXT 1-A2SSM 1-1AF7YI 1-19QIW9 1-1ASJ0L 1-18LDJR Patches Patches 1-1ASOL5 Patches Patches Patches Patches 1-1BKBVE 1-1BCHDK 1-1ACPDR 1-1BX4AW Patches 1-QRIU1 System Software ver 1.
bizhub Office Systems Desktop Printers Page 45 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta Desktop Printer Models file: bizhubC10 FW 1st release.zip file: bizhubC10V315FaxF01p.bin file: 4139-V320-A1.bin bizhub C10 Engine F/W Controller F/W NIC 4139-50G2-1500 4139-V315-A1 4139-V320-A1 bizhub C20 Engine F/W Controller F/W NIC A0FD-50G0-0500-00 A0FD30G0000805 file: A0FD50G0050000_forbizhubC20.exe file: A0FD30G0000805.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta Desktop Printer Models Magicolor 1600W Engine F/W Controller F/W NIC A034-05G0-0600 1.04 N/A Magicolor 1650EN Engine F/W Controller F/W NIC A034-05G0-0600-00 1.1.22 Magicolor 1680MF Engine F/W Controller F/W NIC A0HF-50G0-0600 1.04 file: A0HF-5060-0600-00_3in1.bin file: mc1680mf_controllerFW_v104.zip file: Magicolor 1690MF Engine F/W Controller F/W NIC A0HF-50G0-0600 1.07 file: A0HF-50G0-0600-00_AIO.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta Desktop Printer Models Magicolor 2530DL Engine F/W Controller F/W NIC 3.13 Magicolor 2550EN Engine F/W Controller F/W NIC 1.1.28 file: file: mc2550_1.1.28.zip file: Magicolor 2550DN Engine F/W Controller F/W NIC 3.1.10 file: file: mc2550DN_v3.1.10.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta Desktop Printer Models Magicolor 5550 Engine F/W Controller F/W NIC A011-50G8-0800-00 A01150G5060000 file: 5550mechG8080000.exe file: A011-50G5-0600-00-P.exe file: Magicolor 5570 Engine F/W Controller F/W NIC A011-50G3-0800-00 A01150G0060000 file: 5570mechG3080000.exe file: A011-50G0-0600-00-P.exe file: Magicolor 5650 Engine F/W Controller F/W NIC A0EA-50G5-0500-00 A0EA-30G2-0300-00 file: 5650mechG5050000.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta Desktop Printer Models Page 50 of 126
bizhub Office Systems Black & White Page 51 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 160 copy bizhub 161 copy Controller bizhub 161f Controller Black and White Models ( type 1 ) file: bizhub160V101type1.exe ver. 1.01 ( type 1 ) ver 5.03 ver. 1.04 ( type 1 ) file: file: file: bizhub160V101type1.exe A3SA4STSV504PCLF00.exe bizhub160fV104type1.exe file: A3SA4STSV504PCLF00.exe ( type 1 ) file: bizhub160V101type1.exe ver. 1.01 TechKnow Mail 3-31-06 ver 5.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta Di2010 PS Non-PS (PCL) Engine Models Only Di2010f PS Non-PS (PCL) Engine Models Only Di2510 PS Non-PS (PCL) Engine Models Only Di2510f PS Non-PS (PCL) Engine Models Only Di3010 PS Non-PS (PCL) Engine Models Only Di3010f PS Non-PS (PCL) Engine Models Only Di3510 PS Non-PS (PCL) Engine Models Only Di3510f PS Non-PS (PCL) Engine Models Only 4030-10HK-66-02 4030-10HJ-66-02 4030-10G4-45-02 4030-10HK-66-02 403
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 200 Black and White Models MSC Firmware FS-508 DF-605 Printer 4040-0100-G30-80-002 ver.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 282 MSC Firmware A11U-0100-G10-08-002 Black and White Models A105 Version 08 Phase 2.0 Copy the firmware data only to CF card. Do not copy the firmware data to CF card by the folder. When the folder copied into CF card, the firmware rewriting can not be done. bizhub 283 MSC Firmware A1UD0Y0-F000-G00-C8 2210 Version C8 OpenAPI v 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 360 bizhub 361 bizhub 362 MFP Controller 50GE-0100-G00-31-000 Black and White Models ver 31 Phase 3.1 file: 360 FW ver 31 Phase 3.1.exe Image Control 36GA-1402-G00-10-000 Operational Panel 36GA-8100-G00-31-000 RADF FAX FK-502 FS-510 FS-511 16EA-0024-G00-10-000 MFP Controller MFP Controller 50GE-0100-G00-31-000 36GA-0100-GUL-31-000 ver 31 Phase 3.1 file: 360 FW Ver 31 Phase 3.1.exe ver 31-UL Phase 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 363 MSC Firmware A1UD0Y0-F000-G00-C8 Black and White Models 2210 Version C8 OpenAPI v 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 423 MSC Firmware A1UD0Y0-F000-G00-C8 Black and White Models 2210 Version C8 8 OpenAPI v 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 552 bizhub 600 MFP Controller A2WU0Y0-0100-G00-F7 3DEF VER F7 OpenAPI v 3.7E MFP Controller MFP Controller A2WU0Y0-0100-G00-F3 A2WU0Y0-0100-G00-F2 9180 77A5 VER F3 VER F2 MFP Controller 57AA-0100-G00-30-000 Image Controller 57AA-0100-G00-31-000 8 ** Previous ver.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 601 MFP Controller C1 FK-502 FS-525 FS-524 FS-610 A0PN0Y0-0100-G00-31 57BA-8201-G00-34-000 15LA-0040-G01-12-000 15JL-0071-G00-30-000 15JK-0071-G00-31-000 15JK-0071-G00-31-000 MFP Controller MFP Controller MFP Controller MFP Controller A0PN0Y0-0100-G00-20 A0PN0Y0-0100-G00-19 A0PN0Y0-0100-G00-15 A0PN0Y0-0100-G00-11 Black and White Models ver 31 OpenAPI 3.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub 750 IC-202 MFP Controller 57AA-0100-G00-30-000 Image Controller 57AA-1000-G00-31-000 Black and White Models ver 32 Operation Panel Message 57AE-8100-G00-20-000 C1 C2 C3 C4 C5 57AA-8201-G00-31-000 FK-502 FS-504/FS-602 FS-505 Punch & Z-Fold Unit 15LA-0040-G02-12-000 15JK-0071-G00-20-000 15JL-0071-G00-20-000 15KV-0071-10 Note: Once updating the bizhub 750/ 600 to ver. 30, never downgrade to ver.
bizhub Office Systems Color Page 62 of 126
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta Color Models 8020 MSC/ Panel MSC/ Panel 4025-10G0-B8-N0 4025-F0G0-F8-N0 31FA 31FA ver F9 ver B8 Background Voltage Margin Increase ** Previous Version 2 8031 MSC/ Panel MSC/ Panel 4025-10G0-B8-N0 4025-F0G0-F8-N0 31FA 31FA ver F9 ver B8 Background Voltage Margin Increase ** Previous Version 2 CF2002 MSC/ Panel 4025-F0G0-F8-00 ver B8 2 CF3102 MSC/ Panel 4025-F0G0-F8-00 ver B8 2 bizhub C200 MFP Con
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta Color Models 4038-0100-G00-K0-000 4038-0023-G00-13-000 4038-0050-G00-15-000 15LA-0040-G01-07-000 E14B B1FD AB3C 75EA ver G00-K0 Phase 3.
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta bizhub C280 MFP Controller A0ED0Y0-0100-G00-D0 C7AC A0ED0Y0-0023-G00-85 Scanner A0ED0Y0-0050-G10-06 Printer 15LA-0040-G01-13-000 Fax Board FS-527 A0HR0Y0-0071-G01-07 A0U70Y0-0071-G01-06 FS-529 Loadable Device Driver 4A83 1DBE F105 D298 E843 MFP Controller MFP Controller MFP Controller MFP Controller MFP Controller MFP Controller A0ED0Y0-0100-G00-C6 A0ED0Y0-0100-G00-B8 A0ED0Y0-0100-G00-B4 A0ED0Y0-0100-G00-90 A0ED0Y0
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta Color Models 9J06-0100-G00-K0-00 5AFF ver G00-K0 Phase 3.
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta 223A A94A EE59 ADB9 75EA 75EA ver G00-K0 Phase 3.
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta C452 C550 MFP Controller A0P00Y0-100-G00-C5 2158 A0P00Y0-0023-G00-82 Scanner A0P00Y0-0050-G00-15 Printer 15LA-0040-G01-13-00 Fax Board 1 15LA-0040-G01-13-00 Fax Board 2 Operation Panel A0P00Y0-8100-G00-C2 A0P00Y0-A00-G00-04 Movie Data FS-526 A11P0Y0-00N1-G00-31 A0HR0Y0-0071-G01-07 FS-527 A0830Y0-0070-G02-03 JS-504 Loadable Device Driver 891A 7033 F105 F105 668E Color Models ver C5 OpenAPI v3.
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta C552 C552DS MFP Controller A0P00Y0-100-G00-C5 2158 A0P00Y0-0023-G00-82 Scanner A0P00Y0-0050-G00-15 Printer 15LA-0040-G01-13-00 Fax Board 1 15LA-0040-G01-13-00 Fax Board 2 Operation Panel A0P00Y0-8100-G00-C2 A0P00Y0-A00-G00-04 Movie Data FS-526 A11P0Y0-00N1-G00-31 A0HR0Y0-0071-G01-07 FS-527 A0830Y0-0070-G02-03 JS-504 Loadable Device Driver 891A 7033 F105 F105 668E Color Models ver C5 OpenAPI v3.
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta C650 C652 MFP Controller A00H0Y0-0100-G00-R5 478B Scanner Printer Fax Board 1 Fax Board 2 Operation Panel A00J0Y0-0023-G00-34 A00J0Y0-0023-G00-22 15LA-0040-G00-10-00 15LA-0040-G00-10-00 A00J0Y0-8100-G00-K1 184B 8605 7DF6 7DF6 E9FC FS-517 FS-518 FS-608 A07R0Y0-00N1-GC1-22 A07P0Y0-00N1-GC1-03 A07U0Y0-00N1-GC1-22 59AA ED77 59AA MFP Controller MFP Controller MFP Controller MFP Controller MFP Controller MFP Control
MODEL IC# VERSION Check Sum COMMENTS Updated by Please See Page 05 Konica Minolta C652DS Color Models MFP Controller A0P00Y0-100-G00-C5 2158 ver C5 OpenAPI v3.
Production Print Systems Black and White Page 72 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta 7085 IP-602 7272 IP-511A Force 85 Di850 Black and White Models C1 C2 C3 C4 Operational Finisher RADF VIF KN-306 IP Controller 18 11 14 11 43 13 10 12 6.34a 26.5.0 ver 20 Image I-1 Image I-2 Image I-3 Image I-4 Image I-5 C1 C2 C3 C4 C5 511A_NIC IP Controller 13-ULN0 12-ULN0 12-ULN0 12-ULN0 12-ULN0 14 11 15 10 15 6.34b 26.4.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub PRO 920 Image I-1 Image I-2 Image I-3 Image I-4 Image I-5 C1 C2 C3 C4 DF-606 FS-604 FS-509 PK-503 ZU-602 IC-203 IC-203 IC Print Controller IC Print Controller 40 40 40 40 40 14 11 11 14 A0-0100 30 30 10 30 21-C0S0 14 bizhub PRO 950 Image I-1 C1 DF-616 FS-528 FS-611 PK-504 PK-505 ZU-607 MK-724 GP-501 G80-23 G00-23 G00-10 G00-22 G00-21 G00-30 G00-30 G00-20 G00-10 G00-10 IC-Control IC-Unit G00-20 G00-20MP I
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta bizhub PRO 1051 bizhub PRO 1200 1200P Image I-1 Image I-2 Image I-3 Image I-4 C1 C2 DF-615 FD-503 FS-521 LS-505 SD-506 PB-502 PB-503 RU-506 GP-501 IC-Unit G00-30 G00-30 G00-30 G00-30 G00-30 G00-11 G00-10 G00-40 G00-40 G00-40 G00-40 G00-20 G00-20 G00-20 G00-20 G00-20 IC-Unit G00-20MP Image I-1 Image I-2 Image I-3 Image I-4 C1 C2 DF-615 FD-503 FS-521 LS-505 SD-506 PB-502 PB-503 RU-506 GP-501 IC-Unit G00-30 G00-30 G0
Production Print Systems Color Page 76 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta 8050 C500 CF5001 C5500 ineo+5500 C5501 ineo+5501 C6500 /C6500P ineo+6500 C6501 ineo+6501 C65hc Image C1 Operation 01 Operation 02 Operation 03 Operation 04 Operation 05 51 51 50 50 50 50 50 Image C1 Operation 01 Operation 02 Operation 03 Operation 04 Operation 05 14 12 12 12 12 12 12 Image 14-CNO0 Image C1 Operation 01 Operation 02 Operation 03 Operation 04 Operation 05 51 51 50 50 50 50 50 Image Control I1
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta C6000 C7000 C70hc Image Control I1 Image Control I2 Image Control I3 Image Control I4 Image Control I5 Print Control C Tonic T Multi Folder H Saddle Stitcher B Stapler N1 Stapler N2 Stacker S1 Stacker S2 RU R1 RU R2 Perfect Binder J Multi Puncher G ADF F Image Control I1 Image Control I1 Image Control I1 Image Control I1 Image Control I1 A1DU0Y0-00I1-G00-32 A1DU0Y0-00I2-G00-31 A1DU0Y0-00I3-G00-32 A1DU0Y0-00I4-G00-10 A
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 Konica Minolta C8000 Image Control I1 Image Control I2 Image Control I3 Image Control I4 Image Control I5 Print Control C Tonic T Multi Folder H Saddle Stitcher B Stapler N1 Stapler N2 Stacker S1 Stacker S2 RU R1 RU R2 Perfect Binder J Multi Puncher G ADF F Image Control I1 Image Control I1 Image Control I1 A1RF0Y0-00I1-G00-32 A1RF0Y0-00I2-G00-30 A1RF0Y0-00I3-G00-32 A1RF0Y0-00I4-G00-15 A1RF0Y0-00I5-G00-10 A1RF0Y0-00C1-G00-33 A1DU0Y0
KIP Wide Production Print System Page 80 of 126
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 KIP 3000 3000 Scanner K105x08a 1.31 S/N beginning with 1050 All S/N beginning with 1050 and S/N10512993 and below 3000plus 3000plus Scanner K105x17b 2.1 S/N beginning with 1051 S/N 10512994-3109 and all S/N 10513137 and above 3100 3100 Scanner K116x08a 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 KIP 9000 K115x08a 9900 990x02a 600 Scanner 600 Scanner 1.31 2.1 600a Scanner 1.12 2100 Scanner 1.4 2300 Scanner FWU-1 1.31 for S/N 11000745 and lower 2.
MISC.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 MICROPRESS ver 8.3.0.0km Build 1478 Supports Win 7 and MAC OS X 10.7 MICROPRESS ver 8.2.0.0km SR1 Build 1350 Supports PrintStation 7070KM (Production PRESS C6000, C7000) MICROPRESS ver 8.1.1.0km Build 1098 New Enhancements Enhanced Micropress Utility Applications MICROPRESS ver 8.1.0.0km Build 1018 New System Software New Enhancements Enhanced Micropress Utility Applications MICROPRESS ver 8.1.0.
MODEL IC# VERSION Reference COMMENTS Updated by Please See MICROPRESS ver 7.5.1.1 SR2 Build 8436 Additional support for new engine finishing combinations on 0105km Additional support for the FS-520 Staple Finisher on a 6565km. Additional support for the PB-501 Perfect Binder on a 6565km. Improved color profiles. MICROPRESS ver 7.5 Build 8417 MICROPRESS ver 7.5.0.0 Build 8045 Updates TrueColor MICROPRESS ver 7.1.1.1 Build 7979 MICROPRESS ver 7.0.0.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 MICROPRESS KM Printlinks IC-611 IC Print Controller Image I-1 bizhub PRO Image I-2 1050e Image I-3 1050eP Image I-4 PrintStation C1 0105km C2 IC-611 IC Print Controller Image I-1 bizhub PRO Image I-2 1051 Image I-3 1200 Image I-4 1200P C1 PrintStation C2 IC-203 bizhub 920 PRO CONTROLLER 72-BCL0 70 70 70 70 71 70 VER 72-BCL0 MICROPRESS ** Make sure RAW 5-9201 and RAW 6- 9202 is enabled.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 MICROPRESS KM Printlinks IP-921 ver 1.1 [ C500 ] PrintStation 5050km IC-405 Patches Patches Patches Patches Image C1 1-GFDOT.ps 1-JBPY1.ps 1-MU235.ps 1-PVUK1.ps 14 12 Patches 1-PUR26.ps Image C1 14 12 PrintStation 5050km2 IC-405 Patches 1-RP1E5.ps ver 1.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 MICROPRESS KM Printlinks IC-408 VER. 2.0 Patches Patches Patches NONE NONE NONE C5500 Image Control I1 A0E70Y0-00I1-G00-50 version 50 PrintStation 6565km IC-408 VER. 2.0 IC-408 VER. 2.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 AHT OneRIP ver 1.45 OneRIP Controllers Di250_Di350 Di200_Di251_Di351 Di450_Di470_Di550 Di520_Di620 Di650 Di750 Di850 1.43 1.495 3.41 3.26 1.00.65 1.00.65 1.00.65 AHT OneRIP ver 2.00.77 OneRIP Controllers KM47 KM65 KM72 KM75 KM85 KMC31 2.00.45 2.00.52 2.00.52 2.00.51 2.00.51 2.00.46 PATCH OneRIP 2 v2.00.77 Patch 1.msi Di470 Di551, Di650, 7155, 7165 Di5510.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-301 CREO SERVER Software ver 1.0 System Software version 1.0 Patches Patch Patch IC301 Service Pack 2 1.0 Patch 1.0 Patch file: IC-301_V1.0_SP2.iso Patch Patch 1.0 Patch 1.0 Patch Post Insert issue Negative Image Issue file: ic301 pt patchinserter13dec06.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-304 CREO Software ver 1.0 System Software version 1.0 DVD#1 304 fast install.iso [Windows XP OEM + Ghost] IC304 v1.0 AppDVD#2.iso [CREO Application Software] IC304 v1.0 SP1 d15.iso SERVER KM Specific Patch Service Pack 2 Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch PDF 7.0.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-304 Software ver 2.0 System Software version 2.0 Service Pack 1 CREO DVD#1 304 fast install.iso [Windows XP OEM + Ghost] SERVER IC-304 System Version 2.0 DVD 2.iso [CREO Application Software] Patch IC-304 v2.0 SP1.iso Service Pack 1 for version 2.0 Patch C65hc_Vivid_Patch Note: Contains all previously released patches. If you had patches already installed just install the Service Pack and reboot the CREO.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-304 Software ver 2.1 CREO Patch KM Specific v2_1 SERVER Patch N-Of-Copy-V2.1 This patch will change the behavior of printing number of copies and range on imposition job. Patch Calibration Info Patch The Calibration date is not displayed on the Calibrated Media Types window.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-304 Software ver 2.1 System Software version 2.1 CREO Patch DEX Localization Patch When CREO Printer Driver Extension (DEX) is running on a client PC, on any other language than English, the original page setup W and H fields are cut. SERVER Patch Spot Overprint VP Patch In certain cases, files that include overprinted spot colors are not prcessed correctly.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-304 Software ver 2.1 Patch Sample_Set_Reverse_Ord er System Software version 2.1 CREO SERVER When selecting the Reverse print order option in the job parameters window (Finishing>Reverse Print Order), and print a job to the Stacker Main Tray finisher along with a sample page, the job doesn't print in reverse order.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-307 Software ver 1.0 System Software version 1.0 Patch IC-307_KM_Logo_Patch Patch IC-307_Paper_Profile Patch Sometimes, after defining new paper profiles on the printer, the profiles are not displayed in the IC-307 print controller workspace.
MODEL IC# VERSION Reference COMMENTS Updated by Please See Page 05 CREO IC-307 Software ver 1.1 System Software version 1.1 Patch IC-307_V1.1_KM_Logo Patch Brings the Konica Minolta logo into Sample files that are on the Sample Files folder. Patch IC-307_V1.1_Vivid Patch Supports the enhanced High Chroma Color capabilities of the bizhub PRESS C70hc Patch IC-307_V1.1_Smoother Vignette_VP Patch Patch IC-307_V1.
eCopy Machines eCopy ShareScan version 4.3.5.254 B/W MFP MODELS bizhub 200/250/350 bizhub 360/420/500 bizhub 361/421/501 bizhub 223/283/363/423 bizhub 502/602 bizhub 552/652 bizhub 600/750 bizhub 601/751 bizhub PRO 920 bizhub PRO 950 bizhub PRO 1050e bizhub PRO 1051/1200 Color MFP MODELS FIRMWARE ver. 31_UL ver. 31_UL ver. 21 ver. C2 ver. ver. F3 ver. 30_UJ ver. 20 ver. 40 ver. 22 ver. 30 ver. 30 FIRMWARE TWAIN DRIVER VERSION Send to eCopy Function Only 2.0.11d 3.1.2.28 NoGUI 3.1.2.28 NoGUI 3.1.2.
Integrated eCopy Machines eCopy ShareScan version 4.6.5 B/W MFP MODELS bizhub 361/ 421/ 501 bizhub 601/ 751 Color MFP MODELS bizhub C203 bizhub C220 bizhub C253 bizhub C280 bizhub C353 bizhub C360 bizhub C451 bizhub C550 bizhub C650 bizhub C552 bizhub C652 FIRMWARE 20-GJ1 N/A * FIRMWARE GK5-CG GC2-57 GK0-CG GC2-57 GJ0-CG GC2-57 GJ0-CG GJ0-CG GJ0-CG GC2-57 GC2-57 Open API ver 3.5 3.5 * Available 1st Qtr of 2010 Open API ver 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.
Integrated Equitrac (Equitrac Integrated for Konica Minolta) B/W MFP MODELS bizhub 361/ 421/ 501 bizhub 601/ 751 Color MFP MODELS bizhub C203 bizhub C220 bizhub C280 bizhub C353 bizhub C360 bizhub C451 bizhub C550 bizhub C650 bizhub C452 bizhub C552 bizhub C652 Note: FIRMWARE v20 or higher v18 or higher FIRMWARE vR5 or higher v54 or higher v54 or higher vR5 or higher v54 or higher vR5 or higher vR5 or higher vR5 or higher v26 or higher v26 or higher v26 or higher Do not install any earlier firmwar
Printgroove Model Name Serve Guide Queue Queue Client POD Driver - Windows POD Driver- MAC Ready Model Name bizhub Pro 1050 DF-603 FS-503 LS-501/502 FD-501 SD-501 PB-501 IC Controller Model Name bizhub Pro 920 DF-606 FS-604 FS-509/516 PK-503 ZU-602 IC-203 Model Name bizhub Pro 950 Version Note PSG0105031025828 PSG0105031025828 PGQ010503102353 1.5.03000 1.5.03000 1.5.03000 1.1.
Model Name bizhub Pro C6500 FD-501 SD-501 FS-503 FS-607 LS-501 RU-503/504 IC-303 IC-304 IC-408 Program Print Control Image Control Multifold Saddle Stitcher Stapler Control Stapler Control Stacker Control Relay Unit Print Controller Print Controller Print Controller Version G00-25 G00-25 G00-20 G00-20 G00-20 G00-20 G00-20 G00-20 ver. 1.02 ver.2.0 TBA ver.1.01 TBA Note Use most Current Base Firmware PostScript language is required.
Model Name Program bizhub Pro C500 Print Control FS-513/FS-606 Image Control Operation FNS Control IP-901 Printer Controller IC-302 Printer Controller IC-405 IC-301 Printer Controller Printer Controller Model Name Konica Minolta 8050 Program Print Control Image Control Operation FNS Control FS-115/FS-215 Version Note 12-0000 12PBD0 Use most Current Base Firmware 13-000 14-CNO0 12-000 10-000 ver. 2.0 System 6 SP1 PostScript language is required. ver. 2.
Model Name Konica Minolta 7085 Program Print Control Image Control Operation RADF Finisher N FS-111/FS-211 PU-108/PU-109 PZ-108/PZ-109 VI-602 IP-602/IP-602M FNS Control Punch Unit Punch+Z-Fold Video I/F Board Printer Controller NIC ROM Note: Version 20 C1 18-0000 C2 11-0000 C3 14-0000 C4 11-0000 44-0000 01 43-0900 02 43-0000 03 43-0000 04 43-0000 05 43-0000 11-000 13 15 32 40 12-0000 NOA 26.5.0 ver.6.26A KN-306 6.34a Note Use most Current Base Firmware Need to change the Base Port number to 9100.
SOLUTIONS SUPPORT & Development Page 105 of 126
Basic Troubleshooting Guide Page 106 of 126
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How to Test Outlet Voltage Digital Copier Basic Information Cable Color Coded Guide RED 24V DC PINK 12V DC + / - 2V YELLOW 5V DC + / - 2V GREEN Ground GRAY Signal Line Electrical Power Information Page 108 of 126
How to Test Outlet Voltage Caution: Please read our safety information before attempting any testing or repairs. Working with live electrical current can be very hazardous. Testing voltage output requires working with electrical current. D not attempt this measurement without the proper tools and safeguards. To measure the voltage at an electrical outlet requires the use of a multimeter. Always test your test equipment for proper operation before use. Set the multimeter to AC voltage.
120 Volt Line Page 110 of 126
220 Volt Line Page 111 of 126
250 Volt Line Page 112 of 126
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How to Check Color MFP Firmware C452 Series (Workgroup/ Office MFPSs) Firmware Level for a Workgroup MFP is located in Service Mode> Firmware Look for MFP Controller (3rd Line down) In the below sample the firmware level is: GCW-B8 (Special Driver of version B8) If the below sample displayed G00-B8 (This would've been a Base Firmware version B8) Service Mode: Utility/Counter → Meter Count→ Check Details → Stop 001 Stop 01→ Firmware Version C7000 Series (Production PRO/ PRESS) Firmware Level for a Productio
Basic Copier Process 1. Charging [A] 4. Transfer [D] 2. Image Exposure [B] 5. Fixing / Fusing [E] 3. Developing [C] 6.
COLOR WHEEL RGB Red, Green, and Blue are the Primary Colors of Light. CMYK Cyan (Blue), Magenta (Red), Y (Yellow) and K (Black) are the Secondary Colors Hue The quality of color which can be described by words such as red, yellow, blue, etc. Brightness (Value) The quality of color which can be described by words such as light, dark. Saturation (Chroma) The quality of color which can be described by words such as vivid, dull.
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KONICA MINOLTA ENGINE COMPARISON CHART Page 119 of 126
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NOTES Page 124 of 126
NOTES Page 125 of 126
SOLUTIONS SUPPORT & DEVELOPMENT GROUP One Team One Vision One Goal Page 126 of 126