Operation Manual

Reference

Troubleshooting

Note: If you encounter a problem you cannot solve, contact an authorised service center for assistance.

Problems Solutions

Power does not turn on when using

battery power.

The remaining battery power may be too low to run your Mio. Charge the battery.

Screen responds slowly. Make sure that your Mio is not running out of battery power. If the problem still

persists, reset your Mio.

Screen freezes. Reset your Mio. (See “Shutdown and hardware reset” for information.)

Screen is hard to read. Make sure that the backlight of the display is set to a high-enough brightness.

Cannot establish a connection with a

computer.

Make sure that your Mio and your computer are both turned on before trying to

establish a connection.

Make sure that the cable is securely plugged into the USB port on your computer

and on the Mio. Connect the USB cable directly to your computer—do not run the

cable through a USB hub.

Reset your Mio before connecting the cable. Always disconnect your Mio before

you restart your computer.