User`s manual

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USER’S MANUAL

Advanced Hybrid System

Please read this manual careful before operation

Canadian Technology !

For model MC-416, MC-832

Summary of content (52 pages)

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Advanced Hybrid System USER’S MANUAL For model MC-416, MC-832 Canadian Technology ! Please read this manual careful before operation
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MIRACALL TECHNOLOGY CO.,LTD. INDEX 1. BRIEF INTRODUCTIONS……………………………3 1. Main Features........…………..…………...................3 2. System Map........................ ………………. …….…6 3. Specifications....................…………. ………….......7 REMARKS ……………………………….……………5 2.1 System Capacity.................. …………...............5 2.2 Power Specifications……………………………5 2.3 Environmental Limits..................... ......... …….5 2.4 Cable Requirements……………………………5 2.5 Physical Dimensions and weights........... .........
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MIRACALL TECHNOLOGY CO.,LTD. Program 13: Ringing Time Delay setting……..…....…15 Program 14: Class of services…………………………16 Program 15: Restriction code A……………..…………17 Program 16: Restriction code B…………..……………17 Program 17: Open code C……………..…….…………17 Program 18: Open code D…………………………...…18 Program 19: PBX-via-PBX Outgoing code……….……18 Program 20: Walking Account code setting….....………19 Program 22: Extension setting #1…………………....…20 Program 23: Extension setting #2………………....
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MIRACALL TECHNOLOGY CO.,LTD. Ⅰ. Brief introduction Thank you to purchase MC-416 series telephone system. It is the newly-designed, high-reliability small hybrid system, with all traditional & popular functions. It has extendable 2,3,4 outside lines and 8,12,16 extensions (MC-416E) or fixed 4lines,16 extensions(MC-416), working with 1pc key phone(MC-2) and 7~ 15 single-line phones (All ports available with single line phone and programmed by it). 1. Main Features: ※ Can connect 1pc MC-2 Key Phone .
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MIRACALL TECHNOLOGY CO.,LTD. Extension number can be 2,3,4 digit-number and leading digit can be “1”,”2”and “8”. ※ 32-group Walking Account Code Account available in different extensions with different class of service authority. ※ Manger/Secretary Call-group There are total 8 groups Manager/Secretary partied in system. This feature can prevent the unnecessary calls from interrupting the Manager. All incoming calls to the manager will transfer to the secretary firstly.
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MIRACALL TECHNOLOGY CO.,LTD. ※ Setting Operator Three operators can be set. Thus when operator 1 is busy ,call will ring at operator 2, operator 3 etc. ※ Extension lock User can input his password to lock extension so that other people can not make a long-distance call or an outside call. ※ Call Pick-up User can pick up his call at any another extension by inputting two digits.
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MIRACALL TECHNOLOGY CO.,LTD. (8) (10) (6) (9) (5) (7) (11) (4) (3) (1) (2) Map for MC-416(E) (9) Outer Line Indicator: CO1---CO4 is for outer lines ; 1---4 is the indicator for outer line. (10) Power Failure Transfer: When power off, CO1~4 transfer to extension 01,02,03,04 . Note: 1. MC-416(E) can only connect 1pc MC-2 key phone at 01 port. 2. MC-832C,D can connect 4pcs MC-2 key phone at port 01, 02, 03, 04 . (11) External music port (for MC-416E only).
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MIRACALL TECHNOLOGY CO.,LTD. 3. Specifications ▲ SYSTEM CAPACITY: MC-416 Basic: 4 CO/PBX lines (Loop Start. 600 ohms) 1 key phone 15 Single line phones Talking Channel: 11. MC-416E Basic: 2 CO/PBX lines (Loop Start. 600 ohms) 1 key phone 7 Single line phones Extend to: 2,3,4 lines, 8,12,16 extensions. Talking Channel: 11. MC-832C,832D Basic: 4 CO/PBX lines (Loop Start. 600 ohms) 4 key phones 12 Single line phones Extend to: 4,8 lines, 16,24,32 extensions. Talking Channel: 11.
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MIRACALL TECHNOLOGY CO.,LTD. External line port voltage: <60VDC External line port ringing voltage: 35VAC/25Hz or >35VAC/50Hz ▲ ENVIRONMENTAL LIMITS Operating temperatures: 0℃ to 45℃ (32℉ to 113℉) Operating humidity: 10% to 95% without condensation ▲ CABLE REQUIREMENTS Feature phone: Maximum 100m(2 pairs twisted wire 0.5@) Single line phone: Maximum 1,000m(1 pair twisted wire 0.5@) ▲ PHYSICAL DIMENSIONS AND WEIGHT MC-416(E) KSU: 28.5 x 29.5 x 8.5cm , Weight: 5kgs MC-832C,D KSU:48.
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MIRACALL TECHNOLOGY CO.,LTD. II REMARKS BEFORE INSTALLATION 1. System should be installed in a place away from vibration and moisture. where is clean, dry and ventilated. Do not either put sundries on the KSU or block its vent hole. 2. While you are wiring the extensions, it is a good idea to mask the wires off the power line and other high frequency links or keep them at least 1m away. 3.
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MIRACALL TECHNOLOGY CO.,LTD. Ⅲ. SYSTEM PROGRAM ⅰ. Numerical Program Overview Program Code Program Title 0 1 CO setting #1 0 2 CO setting #2 0 3 Economical Code auto-route 0 4 System setting #1 0 5 System setting #2 0 6 System setting #3 0 7 System setting #4 0 8 CLID & Economical Code switch Duration Setting 0 9 Outgoing calls setting (Day mode) 1 0 Outgoing calls setting (Night mode) 1 1 Incoming calls setting (Day mode) 1 2 Incoming calls setting (Night mode) .
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MIRACALL TECHNOLOGY CO.,LTD.
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MIRACALL TECHNOLOGY CO.,LTD. ii.
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MIRACALL TECHNOLOGY CO.,LTD. PROG MODE INPUT CODE_ This is in the system programming status. 2) Single Line Phone Hook off, input“#7871967590”,system is in programming status if long reminding tone is heard. 3) System program only available at extension port 01. How to start system program: 1) Entering item programming: In system program status, input two-digit Program Code number. at LCD cursor position, then enter item program.
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MIRACALL TECHNOLOGY CO.,LTD. How to exit from system program status Firstly, return to system program status, then press “CLEAR” key, or hook on after hook off. iii. SYSTEM PROGRAM Program 01: CO Line Setting #1 The upper row display: LINE SETTING 1 The lower row display: L-ABCDE L: 1-4 (CO line number, or * for all CO lines) A: 0-2 (CO line connection: 0-disable connection,1-enable but without CLID, 2-enable connection but with CLID) B: 0-3 (Caller ID delay time: 0- 3.5s, 1- 6.5s , 2-11.
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MIRACALL TECHNOLOGY CO.,LTD. 01-3- TRF-10110-HOLD- press CLEAR key twice. Single line phone: hooking off-#787-1967590-01-3-*-10110-#- hook on. (Default: All CO line port -10030) Program 02: CO Line Setting #2 The upper row display: LINE SETTING 2 The lower row display: L- ABCDE L: 1-4(CO line port number or * for all CO lines) A: 0-1(PBX line:0-No, 1-Yes) B: (Invalid in this model, please set to be “0”) C: 0-1(Call release time: 0-1.
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MIRACALL TECHNOLOGY CO.,LTD. Program 03: Economical Code Auto-route The upper row display: ABBREVIATE CODE The lower row display: DC-XXXX DC: series number, total 2 groups ( 00 for domestic Economical Code code, 01 for int’l Economical Code code ); XXXX: Economical Code route number for the Telecom Carriers (max. 20digit) ; Single line phone Input program item code 03, the program status entered when hear a long reminding tone.
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MIRACALL TECHNOLOGY CO.,LTD. Single line phone Input program item code 04, then reminding tone is heard, that means entering into system program status. Then input relative parameter, after finish that, press“#”to return system program status.
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MIRACALL TECHNOLOGY CO.,LTD. Program 06: System Setting #3 The upper row display: SYSTEM SETTING 3 The lower row display:-ABCDE A: (Invalid in this model, please set it to “2”) B:( Invalid in this model, please set it to “0”) C: 0-4(The duration to call-back the extension which holding a CO line: “0”-do not call-back,”1”- 30sec,”2”- 1 min., “3”- 1.5 min., “4”- 2 min.) D: 0-1(Conversation alarm mode: “0”-alarm for both incoming & outgoing call, “1”-only alarm for outgoing call.
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MIRACALL TECHNOLOGY CO.,LTD. B: 0-1( Economical Code auto-route: 0-not allowed,1-allowed) C:( Invalid in this model, please set it to “0”) D:( Invalid in this model, please set it to “0”) E:( Invalid in this model, please set it to “0”) Single line phone Input program item code 07, then reminding tone is heard, that means entering into system program status. Then input relative parameter, after finish that, press“#”to return system program status.
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MIRACALL TECHNOLOGY CO.,LTD. Program 09: Outgoing Call Setting (Day mode) The upper row display: DAY LINE OUT SET The low row display: ST -XXXXXXXX (Remarks: The authority for the extension to make outgoing calls in Day time mode ) ST: 001-016(Extension port number,”***”represent all extensions) XXXXXXXX: 0-1(the extension to use the relevant CO Line: “0”-Not allow,”1” -Allow.
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MIRACALL TECHNOLOGY CO.,LTD. Program 10: Outgoing Call Setting (Night mode) The upper row display: NGT LINE OUT SET The lower row display: ST-XXXXXXXX (Remarks: The authority for the extension to make outgoing calls in Night time mode ) ST: 001-016(Extension port number,”***”represent all extensions) XXXXXXXX: 0-1( the extension to use the relevant CO Line: “0”-Not allow,”1”-Allow.
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MIRACALL TECHNOLOGY CO.,LTD. ST: 001-016(Extension port number,”***” represent all extensions) XXXXXXXX: 0-1(the extension ring for incoming CO Line: “0”-Not allow, “1”-Allow . CO Line 00000000 or 11111111, first “0” or “1” means first CO Line, second stands for second CO Line….) Single line phone Input program item code “11”, then reminding tone is heard, that means entering into system program status.
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MIRACALL TECHNOLOGY CO.,LTD. the desired extension in Night time mode ) ST: 001-016(Extension port number, “***” represent all extensions) XXXXXXXX: 0-1( the extension ring or do not ring for incoming CO Line: “0”-Not allow, “1”-Allow. CO Line 00000000 or 11111111, first “0” or “1” means first CO Line, second stands for second CO Line…) Single line phone Input program item code 12, then reminding tone is heard, that means entering into system program status.
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MIRACALL TECHNOLOGY CO.,LTD. entering into system program status. Firstly input the extension port number, press “ * ” jumping to incoming call ringing-delay parameter setting. Press “ * ” again jumping to next extension setting, after finish that, press“#”to return system program status.
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MIRACALL TECHNOLOGY CO.,LTD. number, press “ * ” jumping to class of service and class-after-locked setting. Press “ * ” again jumping to next extension setting, after finish that, press“#”to return system program status. (Default: ST-14) Pogram 15: Restriction code A The upper row display: RESTRICT CODE A The lower row display: ST-XXXXXXXX (To restrict the leading digit for international call, and special service call which maybe provided by local Telecom Carrier.
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MIRACALL TECHNOLOGY CO.,LTD. Program 16: Restriction code B The upper row display: RESTRICT CODE B The lower row display: ST-XXXXXXXX (To restrict the leading digit for national long-distance call, and special service call which maybe provided by local Telecom Carrier.) ST: 01-20 (series number, total 20-group can set) XXXXXXXX: Restrict code, max. 8 digits Single line phone Input program item code 16, then reminding tone is heard, that means entering into system program status.
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MIRACALL TECHNOLOGY CO.,LTD. ST:01-12(series number, total 12-group can set) XXXXXXXX: Open code, max 8 digits Single line phone Input program item code 17, then reminding tone is heard, that means entering into system program status. Firstly input the group number, press “ * ” jumping to open code setting. Press “ * ” again jumping to next group setting. If do not input any open code but press “ * ” will delete the present code and switch to next group setting. Press”#”to return system program status.
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MIRACALL TECHNOLOGY CO.,LTD. press “ * ” jumping to open code setting. Press “ * ” again jumping to next group setting. If do not input any open code but press “ * ” will delete the present code and switch to next group setting. Press“#”to return system program status. (Default: 01-110, 02-112, 03-119) ! Remarks: The open code D is for Classes 1~5 stated in Program 14. “110,112,119” is for emergency call in China.
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MIRACALL TECHNOLOGY CO.,LTD. will delete the present code and switch to next group setting. Press“#”to return system program status.
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MIRACALL TECHNOLOGY CO.,LTD. select any CO Line to dial outside. ! After going on-hook, the account can stay at the phone set for 10seconds.
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MIRACALL TECHNOLOGY CO.,LTD. Program 23: Extension setting #2 The upper row display: EXT SETTING 2 The lower row display: ST-ABCDE ST: 001-016 ( Extension port number,”***” represent all extensions) A: 0-8 ( CO Line is automatically or randomly being selected when extension goes off-hook. 0- select any CO Line. 1~4: to firstly select assigned CO Line1~4. ) B: 0-2 (Do Not Disturb setting: “0”-DND disabled,”1”-DND for external call, “2”- DND for both external and intercom call.
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MIRACALL TECHNOLOGY CO.,LTD. X: (Pickup group number) ST: 001-016 (Extension port number,”***” represent all extensions) A: Pickup authority (“1”- allowed ,”0”- not allowed) Single line phone Input program item code 24, then reminding tone is heard, that means entering into system program status. Firstly input the pickup group series number, press “ * ” jumping to extension number setting, Press “ * ” to set pickup authority. Press “ * ” again jumping to next extension pickup authority setting.
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MIRACALL TECHNOLOGY CO.,LTD. group series number, press “ * ” jumping to manager extension number setting, Press “ * ” to set secretary extension number setting. Press “ * ” again jumping to next manager/secretary call group setting. Press”#” to return system program status. (Default: x--) ! Remarks: This program is available before enabling Do Not Disturb function in manager extension.
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MIRACALL TECHNOLOGY CO.,LTD. (Max.3 operators can set at the same time. If the incoming or intercom calls to 1st Operator busy then this call transfer to 2nd, if 2nd Operator busy then to 3rd.) X: 1-3 (operator series number, max. 3 operators) YYY: 001-016 (extension port number) Single line phone Input item code “27”, then reminding tone is heard, that means entering into system program status. Single line phone set can only set one operator in the system.
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MIRACALL TECHNOLOGY CO.,LTD. Program 29: Flexible Extension Numbering The upper row display: PORT EXT NUMBER The lower row display: ST-XXXX (To change the old extension number to a desired new one) ST: 001-016 (extension port number, ” *** ” represent all extensions ) XXXX: It is the desired extension number from 2 to 4-digit number. The leading digit for the desired new extension number must be “1”, “2” or “8”. ! Remarks: i. Allowed number like “11,22,88, 100,288,800,1111,2999 or 8008” etc. ii.
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MIRACALL TECHNOLOGY CO.,LTD. (Default: 001-8001, 002-8002, … , 015-8015, 016-8016 ) Program 34: Review Password of Extension Lock The upper row display: BLOCK CODE The lower row display: ST-XXXX (To check and display the password of the extension which has been locked.) ST: 001-016 (extension port number) XXXX: password of extension lock, total 4-digit. ! Remarks: this program only available in key phone.
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MIRACALL TECHNOLOGY CO.,LTD. Retrieving a Hold call At own Ext.: INT+55 Off-hook + #55 From desired Ext.: Off-hook+ #5 + Ext. number INT+ 5 + Ext.
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MIRACALL TECHNOLOGY CO.,LTD. Economical Code Set: INT+730# Set:Off-hook+#730# Cancel: INT+731# Cancel: Off-hook+#731# Set: INT+722+4-digits Set: Off-hook +#722+4-digits password password # route Extension lock password Cancel: INT+723+4 digits password# Hot Line dialing Conference Call Day/Night Cancel: Off-hook+#723+ 4-digits password# Set: INT+762+ Ext. number# Off-hook+#762+ Ext.
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MIRACALL TECHNOLOGY CO.,LTD. Enter System Program Press FNC 3times +1769590 Off-hook +#787 +1769590 KEY FEATURES OPERATION (Remarks: For the below operation features, if the extension is Key Phone set or system is dial “9” to select CO Line, user can ignore “#” before all operation code ). 1.
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MIRACALL TECHNOLOGY CO.,LTD. ii> Operator dial the desired extension number but hear a short block tone: Dialed number wrong or desired extension do not exist , or desired extension set Do Not Disturb or system talking channel is occupied (channel decoder is not free), at this time, user can press FLASH or Hookswitch again to retrieve the conversation with the Caller and transfer the call latterly.
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MIRACALL TECHNOLOGY CO.,LTD. called party goes on-hook after conversation, it will ring again. Called party pick up the call and make conversation with the coming Caller. 3. Hold the call to Called extension: Operator goes on-hook immediately and Hold the Caller to the Called extension. The Called extension goes on-hook and it will Call back ringing (single line phone) or Call back signal (key phone set),at this time Called extension pick up the call and can make conversation with the Caller party.
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MIRACALL TECHNOLOGY CO.,LTD. Hold a CO Line: press HOLD during conversation. Retrieve the holding call: press holding LINE button which is flash. For Single Line Telephone: Single line phone can hold a CO Line or intercom extension.
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MIRACALL TECHNOLOGY CO.,LTD. Single Line Phone Set: 1. During a conversation 2. Press FLASH or hookswitch, input “#4”, hearing dialing tone. The previous conversation is held (on music). 3. Make a new call conversation, either outside or intercom . 4. Press FLASH or hookswitch, input “#5”,. This time a 3-party conference call established, and a long tone is confirmed 5.
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MIRACALL TECHNOLOGY CO.,LTD. ! All calls to the called extension will be forwarded to extension “ABCD”. Forward on-busy: Set: Off-hook (Single Line Phone) or on hearing intercom tone (Key Phone), press #71ABCD2# . “ABCD” is the forwarded extension. Cancel: Off-hook (Single Line Phone) or on hearing intercom tone (Key Phone), press #70#. ! All calls to the busy extension will be forwarded to extension “ABCD”.
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MIRACALL TECHNOLOGY CO.,LTD. ! All calls to the extension, if busy or after 4-rings, will be forwarded to extension “ABCD”. 5. AUTO-ATTENDANCE (DISA) This feature is to set system answer incoming automatically without Operator assistance. Setting: Firstly user should get the idea to set Auto-attendance in which and in how many CO lines, is Auto-attendance available in Day Time or Night Time or both. These can follow the System Program 01 at item “C””D”.
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MIRACALL TECHNOLOGY CO.,LTD. 2. Second duration: Code:” INT+7852#+ record content (about 6s) + on-hook ” for Key phone, “off-hook+#7852#+ record content (about 6s) + on-hook ” for single line phone. Content: “The number you dialed do not exist , or busy, please dial another”. Play: ” INT+7862# ” for Key phone, “off-hook+#7862#” for single line phone. Or user can test by make an incoming call. 3.
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MIRACALL TECHNOLOGY CO.,LTD. nd Operator or system play 2 record, the choice is decide by the setting in system Program 01 at item “A”. 2. When dialing the wrong number: The call will be transferred to Operator or system play 2nd record, the choice is decide by the setting in system Program 01 at item “A”. 3. When extension is busy or in Do-not-disturb status, system play 2nd record. 4. When no one pick up the call in 4-ringings, system play 3rd record. 5.
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MIRACALL TECHNOLOGY CO.,LTD. intercom. The incoming number can display at 5pieces phone set at the same time. And the number displayed after being transferred and transferred. Related Programs: 01, 08, 22. The Caller ID delayed time should set carefully to meet the different situation in local Telecom Providers. ! System add “0000” leading at the intercom Caller ID number. 8.
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MIRACALL TECHNOLOGY CO.,LTD. 3. Enable Economical Code auto-route by force: Program 23 4. Optional to Economical Code auto-route: Off-hook (single line phone) or on hearing intercom dialing tone (key phone): “#730#” to choose, “#731#” to give up. 9. INTERRUPT AN EXISTING CALL Explain: the feature can be used when all CO line occupied but the Manager want a free line to make an emergency call. 1.
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MIRACALL TECHNOLOGY CO.,LTD. How to assign function for the Key? On-hook, press FNC twice, then LCD display “XT PROG MODE”: 1. assign as CO Line key. Press the destination key + “1”, display “INEX”. Input “01~04” can assign CO Line key 1~4. Then press HOLD. The assignment is correct If hear the long confirm beep , then it is wrong program is hear 2 short beeps. Press the key again to re-start. 2. assign as Extension key: Press the destination key + “2”, display “ORTXXXEXT XXXX”.
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MIRACALL TECHNOLOGY CO.,LTD. At this time, Key phone should press INT to make intercom call . Single line phone set must press “#” firstly before Intercom Call or Call Transfer or other intercom operation.