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TABLE OF CONTENTS Page Table of Contents 2 Owner’s Record 3 Planning a Location For Your Hot Tub 4 A Good Foundation 5 Placing the Hot Tub 5 Important Safety Instructions 6 Safety Precautions 7 Electrical Requirements 8 Input Voltage Supply (Configuring SUV 120VAC/240VAC) 9 Control Reference Guide 10-12 (Accent, Crossfire, Legend, Passport, Solstice – Illusion, Mirage, Vision) Frequently Asked Questions Featured Operations Fill Up and Start Instructions Adding Start-Up Chemicals Cleaning or Winterizing Spa
Thank you for choosing a Freeflow Spa. Visit our web site at: www.freeflowspas.com Owner’s Record DATE PURCHASED: DATE INSTALLED: DEALER: PHONE: ADDRESS: TELEPHONE: Remove door and look in equipment compartment area for labelSPA MODEL / SERIAL NUMBER: Please read this “Owner’s Manual” carefully, as it is designed to provide you with the information you will need to ensure the safe, secure use of your new hot tub.
PLANNING A LOCATION FOR YOUR HOT TUB Consider these things when determining where to place your new hot tub. SAFETY FIRST: Do not place the hot tub within 10 feet (3m) of overhead power lines. Make sure your hot tub is positioned so access to the equipment compartment and side panels will not be blocked. Be certain your installation will meet all city and local safety codes and requirements.
A Good Foundation Your new hot tub needs a good solid foundation. The area your hot tub sits on must be able to support the tub, the water in it and those who use it. If the foundation is inadequate, it may shift or settle after the hot tub is in place, causing stress to the shell or components. BE AWARE: Damage caused by inadequate or improper foundation support is not covered by the hot tub warranty. It is the sole responsibility of the hot tub owner to provide a proper foundation for the hot tub.
Important Safety Instructions It is the hot tub owner’s responsibility to read and follow all the instructions and precautions described in this manual. Failure to do so may result in personal injury. Liability rests with the hot tub owner. Please, make instructions available for reference by all hot tub users. Some warnings labels have been shipped with your new hot tub. tolerance of water temperature-regulating devices varies ± 5º F (±3º C). b.The water in the hot tub should never exceed 104° F (40° C).
SAFETY PRECAUTIONS DANGER – RISK OF INJURY – READ AND FOLLOW ALL INSTURCTIONS adult. Lower water temperatures are recommended for extended use (exceeding 10 to 15 minutes) and for young children. 1. Read, keep, and make these instructions available! 2. Children should be CLOSELY supervised at all times. WARNING – RISK OF CHILD DROWNING Extreme caution must be exercised to prevent unauthorized access by children.
ELECTRIC REQUIREMENTS DANGER – RISK OF ELECTRIC SHOCK Installations that do not conform to the following procedures and requirements may expose users to electric shock. Non-conforming installations will not be covered under warranty. If installed in the United States, the electrical wiring of this hot tub must meet the requirements of the National Electric Code (NEC) and any applicable state or local codes.
CONFIGURING SUV 120VAC/240VAC Input Voltage (120VAC/240VAC Convertible SUV Packs) This Power System is supplied to utilize a 240V power supply (2 hot wires, a neutral wire, and a ground wire). If conversion to 120V is required, a jumper wire supplied with the system must be installed between J-16 and J35. Also, dip switch #10 must be set to the “On” position. A 120V power supply (1 hot wire, 1 neutral wire, and a ground wire) can then be hard wired to the power input terminal block labeled TB1.
CONTROLS REFERENCE GUIDE Accent, Crossfire, Legend, Passport, Solstice · Illusion, Mirage, Vision (120VAC/240VAC Convertible pack) Initial Start-up When your spa is first actuated, it will go into priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode. Temperature Adjustment can only function between 80°F - 104°F / 26°C - 40°C The start-up temperature is set at 100°F (37°C).
Preset Filter Cycles The first filter cycle begins 6 minutes after the spa is energized. The second filter cycle begins 12 hours later. Filter duration is programmable for 2, 4, 6, 8 hours or for continuous filtration (indicated by “FC”). The default filter time is 2 hours. To program, press “Up” or “Down,” then “Jets.” Press “Up” or “Down” to adjust. Press “Jets” to exit programming. The low speed of the pump runs during filtration and the ozone generator (if installed) will be enabled.
Diagnostic Messages SUV- Models: Accent, Legend, Passport, Solstice - CLX, RLX, TLX Meaning Action Required No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Spa settings will be preserved until next power up. Temperature unknown After the pump has been running for 2 minutes, the temperature will be displayed. HH “Overheat” – The spa has shut down. One of the sensors has detected 118ºF at the heater. DO NOT ENTER THE WATER.
Frequently Asked Questions Q. I have noticed water on the outside of my hot tub- is my hot tub leaking? A. A small puddle of water around the outside of your hot tub can be produced by water collecting and rolling off of your cover. Check to see if the water is coming off of your cover. This is normal. If this is not the problem you may want to call your dealer and have a technician come out and examine your fittings. Q. My hot tub seems to be running all the time, is this normal? A.
Featured Operations AIR CONTROL VALVE (when equipped) If your hot tub is installed with an Air Control Valve (Units equipped with a whirlpool will have two air control valves. The additional air control is for the whirlpool on TLX and Legend models) the location will vary depending on the model. The air control valve serves to regulate the amount of air mixed with the water when the jets are operational. Rotate the air control in one direction to achieve the maximum jet pressure and therapeutic action.
Fill Up and Start Instructions The following procedures should be followed on initial startup and whenever the hot tub is drained for routine maintenance. FILLING THE HOT TUB WITH WATER 1. Clear all the debris from your hot tub. 2. Use a garden hose to fill your hot tub with water. NOTE: do not use home water heater or softened water. 3. As the water level rises, check inside the equipment compartment for water leaks.
Adding Start-Up Chemicals You should have an adequate supply of chemicals on hand for your hot tub. You should familiarize yourself with the necessary types and amounts of chemicals to maintain your water at clean and healthy levels. Your dealer should stock the necessary chemicals and is a good source of information on chemicals, procedures, and testing conditions in your area. NOTE: The importance of the chemical balance in the hot tub can not be over-emphasized.
Cleaning or Winterizing Every three to six months, depending upon the water condition, you may need to renew your water. CAUTION: READ THIS BEFORE DRAINING YOUR HOT TUB To prevent damage to the hot tub’s components, turn off power to the spa at the circuit breaker before draining the hot tub. Do not turn power back on until your spa has been refilled with water. There are certain precautions to keep in mind when draining your hot tub.
Spa Maintenance FILTER CARTRIDGE MAINTENANCE Freeflow hot tubs use a screw in filter cartridge that is easily removed. When the filter cartridge is removed, make sure no objects fall into the filter cavity. They can cause obstructions to the water movement. Every two weeks, the filter cartridge must be cleaned to remove the objects and particles that have lodged in the cartridge pleats.
SURFACE CARE Do not use solvents or abrasive cleaners to clean the hot tub. Consult your Freeflow dealer for the proper cleaners. Typically, a mild detergent and water will resolve cleaning issues. CAUTION! Never spray cabinet with a garden hose for any reason since this action may induce an electrical short in the hot tubs electrical equipment. COVER CARE Please keep your cover free from dirt at all times. Use a cover cleaner or a warm mild soapy water to clean the surface.
Troubleshooting Procedures In the event your Freeflow hot tub is not working the way it should, please first review all the installation and operating instructions in this manual and check the message on the panel display. If you are still not satisfied it is working properly, please follow the appropriate troubleshooting instructions. Note: If any of the manufactured installed supply cords are damaged, they must be replaced by authorized service personal.
Limited Warranty- (Accent, Crossfire, Legend, Passport, Solstice) Fifteen-Year Shell/Surface Warranty Freeflow Spas offers a shell warranty on manufacturing defects resulting in water loss for a period of fifteen years from the date of manufacturing at 100% replacement of product for the first through fifth year, 50% replacement for the sixth through tenth year, and 25% replacement for the eleventh through fifteenth year.
Limited Warranty- (Illusion, Mirage, Vision) Five-Year Shell/Surface Warranty Freeflow Spas offers a shell warranty on manufacturing defects resulting in water loss for a period of five years from the date of manufacturing at 100% replacement of product for the first through fifth year. Any and all shipping, delivery, set-up, installation and/ or disposal charges will be the sole responsibility of the spa owner.
