NV5100MC Master Control MasterDiag User’s Guide Miranda Technologies Inc. 3499 D ouglas B.
NV5100MC MasterDiag User’s Guide • Revision: 3.8 • Software Version: 6.3.6.0 • Part Number: UG0009-09 • Copyright: © 2011 Miranda Technologies. All rights reserved. • No part of this manual may be reproduced in any form by photocopy, microfilm, xerography or any other means, or incorporated into any information retrieval system, electronic or mechanical, without the written permission of Miranda Technologies, Inc. • The information contained in this manual is subject to change without notice or obligation.
When shipped into member countries of the European Community, this equipment is accompanied by authentic copies of original Declarations of Conformance on file in Miranda GVD offices in Grass Valley, California USA. Trademarks Miranda is a registered trademark of Miranda Technologies, Inc. Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights of their respective holders.
Change History The table below lists the changes to the Master Control MasterDiag User’s Guide. • MasterDiag User’s Guide Part # UG0009-09 • Software version: 6.3.6.0 Re v 1.0 2.0 13 Jun 08 26 Jul 08 3.2 13 Jan 09 ECO — — 14723 14766 15478 De scription Original document Revised format, added new features. Approved By — D.Cox Software rewritten. Added features that support MCEs. D.Cox Conforms to software version 5.2.0. D.Cox Conforms to software version 5.5.0. New features were D.
Important Safeguards and Notices This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons. Warning Any instructions in this manual that require opening the equipment cover or enclosure are for use by qualified service personnel only.
General Warnings A warning indicates a possible hazard to personnel which may cause injury or death. Observe the following general warnings when using or working on this equipment: • Heed all warnings on the unit and in the operating instructions. • Do not use this equipment in or near water. • This equipment is grounded through the grounding conductor of the power cord. To avoid electrical shock, plug the power cord into a properly wired receptacle before connecting the equipment inputs or outputs.
Table of Contents Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 2 MasterDiag Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The PDF Document . . . . . . . . . . . . . . . . . .
Table of Contents Chapter 4 Misc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Diagnostic/Setup Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 MCPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 MCE . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Introduction MasterDiag is the software utility with which you specify the IP address of an MCPM, perform diagnostics on an MCPM, and update software to an MCPM. At software revision 5.1.0.0, MasterDiag introduced support for master control engines (MCEs) which are the “next generation” of MCPMs (master control processor modules). At software revision 5.1.0.0, MasterDiag is entirely new software. New features were incorporated at software revision 5.3.0.0. MasterDiag is now at revision 6.3.4.0 .
1. Introduction Terms and Conventions • Use the ‘First Page’, ‘Previous Page’, and ‘Next Page’, and ‘Last Page’ buttons to go to the first, previous, next, or last page within a PDF file. Note To display the navigation buttons, right-click the Tool Bar area, and check ‘Navigation’. • Use Acrobat’s extensive search capabilities, such as the ‘Find’ tool and ‘Search’ tool to perform comprehensive searches as required.
1. Introduction Master Control System Overview Master Control System Overview Miranda’s master control system — a multi-channel switcher — might include one or more NV5100MC frames and one or more NV5128-MC frames. The frames are similar 8RU assemblies with 16 I/O card slots that can operate in conjunction with other switchers, routers, an NV9000 router control system, and other products. Each frame holds one or more MCEs or MCPMs and optionally a multi-format router.
1. Introduction MCPM Summary • Aux/Preview GUI — A configuration option of the CECP GUI. MCPM Summary MCPMs (master control processing module) are the devices that perform master control switching and mixing. There are several types of MCPMs: MCPM-SD MCPM-HD, MCPM-HD2 MCPM-SDHD MCPM-MK-SD MCPM-MK-HD MCE 2-slot modules that process standard definition (SD) video. Provides 3 keyers, 2 logos, 1 squeezeback layer, 4 AES outputs, and 8 analog audio outputs in addition to program output.
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1. Introduction MCE Summary gle (for the emergency bypass relay) and an diagnostic port at their front. The diagnostics port is a DE9, RS-232. Notable differences between the MCEs and older MCPMs include: • MCEs have 16-channel audio. MCPMs have 8-channel audio. • An MCE’s audio monitoring and metering includes all 16 channels. The output is embedded (except for the outputs on the AXM backplane).
1. Introduction MasterDiag Summary MasterDiag Summary MasterConfig is the software with which to configure an MCPM or MCE. MasterDiag is diagnostic and setup software only. Use MasterDiag to do the following: • Assign an IP address to the MCPM or MCE. The IP address identifies the MCPM or MCE on the master control network. • Update software and firmware to the MCPM or MCE. It is probable that you will want to install a software update at some point. • Perform diagnostic and service functions.
2. MasterDiag Basics Chapter 2 describes the menus and structure of MasterDiag and provides some orientation. It presents the following topics: • MasterDiag Overview • Menus • IP Addresses MasterDiag Overview The MasterDiag application is used to assign an IP address to an MCPM, perform diagnostics on an MCPM, and update software to an MCPM. MCEs are specific types of MCPMs. For the most part, customers need MasterDiag only when assigning an IP address to an MCPM or when (occasionally) updating software.
2. MasterDiag Basics MasterDiag Overview The welcome page gives a synopsis of what you can do and where to start. The welcome page disappears after you click any other setup page. This is the MasterDiag window (with the ‘Software Versions’ page active): 1 2 3 4 Figure 2 -1. MasterDiag Window (Sample) 1 Menu Bar 2 Title Bar 3 Work Area 4 List Area Following are descriptions of each main window feature: 1 Menu Bar The menu bar provides access to setup and diagnostic functions.
2. MasterDiag Basics Menus 4 List Area MasterDiag does not display the list area in serial mode. The list area displays a list of MCPMs (including MCEs). The list is expandable and collapsible as if it were tree-structured. (The list is sometimes called a master control tree.) The list includes IP addresses and names for MCPMs. S Be aware that the MCPM list contains IP addresses by which MasterDiag attempts to communicate with MCPMs.
2. MasterDiag Basics Menus Communications Menu This is the ‘Communications’ menu: From the drop-down list, choose either ‘Ethernet’ or ‘Serial’. Choosing ‘Ethernet’ puts MasterDiag in Ethernet mode. Choosing ‘Serial’ puts MasterDiag in serial mode. Serial Mode When MasterDiag is in serial mode, it communicates with the selected MCPM through your PC’s COM port and the diagnostic port on the front of the MCPM. In serial mode, MasterDiag hides the list area and also disables certain options.
2. MasterDiag Basics Menus You must select the MCPM you want from the list. If the MCPM does not exist, MasterDiag displays an alert: It is permissible to have entries in the list that do not correspond to actual MCPMs, but you will see the alert if you click such an entry. If an MCPM exists for IP address you select, it becomes current or selected MCPM and its IP address is the current address . You can add and delete entries in the list. See IP Addresses on page 16.
2. MasterDiag Basics Menus • Channels (MCPMs) MasterDiag searches the master control network for MCPMs. It produces a report such as this: • NV9000 systems MasterDiag searches the master control network for NV9000 system controllers. It produces a report such as this: If there are no NV9000 system controllers present, the list will be empty. Advanced Menu This is the ‘Advanced’ menu: The ‘Advanced’ menu has two commands — Erase and Reset — that present submenus. 14 Rev 3.
2. MasterDiag Basics Menus Erase Use the ‘Erase’ command to erase EEProm or flash: Warning Do not erase any memory without consulting a Miranda technician. Reset Use the ‘Reset’ command to reset the MCPM: A hard reset is equivalent to cycling power at the MCPM or pressing its reset switch. The MCPM reloads all FPGAs and copies files from flash memory into RAM. A soft reset reloads just the configuration file. FPGAs are not re-initialized. One benefit of a soft reset is that logos are not erased.
2. MasterDiag Basics IP Addresses Click ‘Obtaining Technical Help...’ to see the ‘Technical Support’ window or click ‘About MasterDiag...’ to see MasterDiag’s software revision number: There is no actual help information per se. IP Addresses MCPMs are identified by their IP addresses. To add an IP address to the list area, right-click “MCPM” at the “root” of the list. The ‘Add MCPM’ dialog appears: 16 Rev 3.
2. MasterDiag Basics IP Addresses Click ‘Add MCPM...’ The name dialog appears: In this dialog, you give the MCPM a name for use in the list. The name is arbitrary but it is required. Click ‘Cancel’ if you do not want to continue. If you click ‘OK’, the IP address dialog appears: Enter the IP address in the 4 octet fields and click ‘OK’ or click ‘Cancel’ if you change your mind.
2. MasterDiag Basics IP Addresses Changing an IP Address To change an IP address in the list, right-click the address: The ‘Change’ dialog appears: Click the ‘Change’ command. The IP address dialog appears: Enter the IP address in the 4 octet fields and click ‘OK’ or click ‘Cancel’ if you do not want to change the address. S Changing the IP address in the list does not change the IP address of the actual MCPM or MCE. The IP addresses in the list are what MasterDiag uses to locate MCPMs and MCEs.
3. Operation Chapter 3 provides information about using the setup pages and diagnostic pages in MasterDiag’s tabbed work area. It presents the following topics: • Connection • Setup and Diagnostic Pages Connection Initially, before you can do anything else with an MCPM, you must specify its IP address in the master control network. You must use MasterDiag and the MCPM’s diagnostic port to set the IP address initially.
3. Operation Setup and Diagnostic Pages Software Versions The ‘Software Versions’ page displays a table of the software and firmware components of the current MCPM: Figure 3 -1. Software Versions Page (Sample) When you select an MCPM or MCE, MasterDiag automatically reads the versions and identity of all software components. If the MCPM (or MCE) is properly set up, the page should report “Software version x.x.x.x confirmed.” Otherwise, one or more lines in the table will appear red or yellow.
3. Operation Setup and Diagnostic Pages reports “Software update was successful.” After a successful update, MasterDiag will also prompt you to reset the MCPM. You can force MasterDiag to re-read the setup data by clicking the ‘Read’ button. Ethernet Settings The ‘Ethernet Settings’ page allows you to change the IP address (and subnet mask) of the current MCPM: Figure 3 -2. Ethernet Settings Page (Sample) In most cases, if not all, the subnet mask should be 255.255.255.0.
3. Operation Setup and Diagnostic Pages Memory Use the ‘Memory’ page to examine — or change — memory locations in the MCPM: Figure 3 -3. Memory Page (Sample) (The IP address and name of the current MCPM is displayed at the top of the ‘Memory’ page.) You can read or write a single memory address or a range of addresses. You can specify whether to read the values in hexadecimal (hex) notation or decimal. (Addresses, however, are always hex.
3. Operation Setup and Diagnostic Pages System Status This is the ‘System Status’ page. (Note that “system status” means status of the MCPM’s or MCE’s subsystems.) Debug switch Figure 3 -4. System Status Page (Sample, MCE) (The IP address and name of the current MCPM is displayed at the top of the page. If you are not connected to an MCPM, the display will contain no data and the Time and Date section will be empty.) There are two page formats, one specifically for MCEs and another for all other MCPMs.
3. Operation Setup and Diagnostic Pages S If you turn on remote debug mode while a system is on-air, it will freeze in its current state and not allow further changes to the video (such as source changes). The ‘Listener Status’ section lists the control panels, GUIs, and tally processors that have access to the MCE. A maximum of 4 such devices is permitted. The values of the “FD” field appear in the log files of the MCE if you ever need to know more detail about when a device accessed the MCE.
3. Operation Setup and Diagnostic Pages switch audio or video crosspoints or allow changes to video effects or audio overs. Remote debug mode prevents the software from making further changes to the FPGA registers. That is why it is safe to use the Memory and Registers pages to make changes. The ‘FPGA Loader’ section essentially tells you whether the MCPM “booted up” properly. If you see a failure message here, it is probable that your MCPM is malfunctioning (slightly).
3. Operation Setup and Diagnostic Pages Updating in Serial Mode This is the ‘Software Update’ page (for MCEs) as displayed when MasterDiag is in serial mode: Figure 3 -8. Software Update (Sample, Serial Mode) In serial mode, MasterDiag disregards the master control network and updates software serially. Only the application in the MCPM can be updated. PLDs cannot be updated in serial mode. Warning Update firmware carefully.
3. Operation Setup and Diagnostic Pages Timing Diagnostic This is the ‘Timing Diagnostic’ page: Figure 3 -9. Timing Diagnostic (Sample A) The ‘Timing Diagnostic’ page applies only to MCEs and appears empty when you have selected another MCPM type. The page has many sections and subsections and has a complicated appearance, but the sections are themselves fairly simple. MCE Status At the top of the page is the ‘MCE status’ section: The top line tells you the identity of the MCE.
3. Operation Setup and Diagnostic Pages Audio Diagnostic The ‘Audio Diagnostic’ section gives you information regarding the audio on a specific I/O connector at the rear of the NV5100MC or NV5128-MC frame: You can select the connector in the ‘Input BNC’ box. The connector might not be a BNC. The enclosed region presents a synchronization graph. The white band is the sync point. If it within the colored region, the signal is in sync and the colored region is green.
3. Operation Setup and Diagnostic Pages Aux Bus B Audio Timing The two ‘Audio Bus B Audio Timing’ section represent the audio portion of whatever is selected on aux bus B: Up to 16 channels are presented. Each box represents 2 channels. As in the “Audio Diagnostic’ section, blue circles represent Dolby E audio. Green circles represent non-Dolby signals that are in sync. Red circles represent signals that are LOS. Graphs are presented for Dolby signals. The white band is the sync point.
3. Operation Setup and Diagnostic Pages Logging This is the ‘Logging’ page. It is not available when MasterDiag is in serial mode. Figure 3 -10. Logging Page (Sample) This page displays the log information from the current MCPM. There are two panes in this page: • Startup Log. The startup log records events that occurred during startup. • Running Log. The running log records events that occurred after startup. It is the running log that can be cleared. The startup log cannot be cleared.
3. Operation Setup and Diagnostic Pages Click the ‘Clear Display’ button to remove log data from the ‘Log’ page. This command does not empty the log. Set Log Modes Click the ‘Set Log Modes’ button to set the logging level for system events and for serial control events. The ‘Set Log Modes’ dialog initially does not show the logging levels. Click the ‘Read All’ button to obtain the current logging levels in the current MCPM: Figure 3 -11.
3. Operation Setup and Diagnostic Pages Registers Use the ‘Registers’ page to examine or change various registers in the MCPM or MCE: MCE card selection Figure 3 -12. Registers Page (Sample) This page is available only when MasterDiag is in Ethernet mode. The IP address and name of the current MCPM (or MCE) is displayed at the top of the page. If you are working with an MCE, the page has a section, at the top, in which you can select the MCE card you want to examine.
3. Operation Setup and Diagnostic Pages You can specify whether to read a register (memory location) in hexadecimal (hex) notation or decimal. (Addresses are always hex.) You can change register values only one address at a time. Note S This page is not really for customer use. Do not change register values unless you are under the guidance of a qualified Miranda technician. And do so very carefully. The contents of MCPM or MCE registers can change rapidly.
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4. Misc. Chapter 4 provides miscellaneous information about MasterDiag. It presents the following topics: • Diagnostic/Setup Connectors • PC Configuration • Installation Diagnostic/Setup Connectors MCPM At the front of all MCPMs (except MCEs) is a DE9 (a.k.a. DB9) diagnostic port, used for initial setup in MasterDiag: Tx 1 6 3 Rx Gnd 2 5 1 9 Gnd Rx Tx The protocol is RS-232. (Use a straight-through cable with the DE9 connector.
4. Misc. PC Configuration PC Configuration You (or your system administrator) must connect the PC on which your software runs to the master control network. To do that, you must assign the PC an IP address (and mask) on the NIC that connects the PC to the master control network. (The PC must also be connected to the Ethernet switch of the network.) Follow these steps to set the IP address of your PC: 1 Launch ‘Settings > Network Configuration’ from you PC’s Start menu.
4. Misc. PC Configuration 3 Select Internet Protocol (TCP/IP). Click ‘Properties’ again here: 4 Select ‘Use the following IP address’ and enter an IP address for the PC. Use the default subnet mask. The IP address must be unique on the network. (The subnet mask must be 255.255.255.0.) 5 Click OK and it is done. Close all the Network Connections windows.
4. Misc. Installation Installation The assumption in this guide is that your software was already installed. If you need to install the software, the process is simple: 1 Obtain the master control software installation CD. (The part number for this is SB0221-xx.) Insert the disk in your CD drive. After a few seconds, the auto-run application will launch. Use its buttons to select and operate the installer. (You may also browse the CD directory and double-click InstallConfig.
Index A Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 About MasterDiag (help menu) . . . . . . . . . . . . . . . . .16 Acrobat usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 hyperlinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 navigating and searching . . . . . . . . . . . . . . . . . . . .1 Add MCPM (command) . . . . . . . . . . . . . . . . . . . . . .
Index Console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Contact information technical support . . . . . . . . . . . . . . . . . . . . . . . . . iii Control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Copyright notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Current software and firmware . . . . . . . . . . . . . . . . . .26 D Date field . . . . . . . . . . . .
Index M Mailing address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Main window, MasterDiag . . . . . . . . . . . . . . . . . . . . .10 Mask, subnet . . . . . . . . . . . . . . . . . . . . . . . . . . . .21, 37 Master control automation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 processing module . . . . . . . . . . . . . . .
Index P Page, welcome . . . . . . . . . . . . . . . . . . . . . . . . . . .9–10 Pages Ethernet settings . . . . . . . . . . . . . . . . . . . . . . . . .21 logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27, 30 memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 software update . . . . . . . . . . . . . . . . . . . . . . . . . .25 software versions . . . . . . . . . . . . . . . . . . . . . . . .
Index memory page . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 registers page . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 software update page . . . . . . . . . . . . . . . . . . . . . 25 software versions page . . . . . . . . . . . . . . . . . . . . 20 system status page . . . . . . . . . . . . . . . . . . . . . . . 23 T Tabbed work area . . . . . . . . . . . . . . . . . . . . . . . .10, 19 Technical support . . . . . . . . . . . . . . . . . . . . . . . .
Index 44 Rev 3.
