Specifications

105
Limited Warranty
Mircom Technologies Ltd. together with its subsidiaries and affiliates (collectively, the “Mircom
Group of Companies”) warrants the original purchaser that for a period of two years from the
date of manufacture, the product shall be free of defects in materials and workmanship under
normal use. During the warranty period, Mircom shall, at its option, repair or replace any
defective product upon return of the product to its factory, at no charge for labor and materials.
Any replacement and/or repaired parts are warranted for the remainder of the original warranty
or ninety (90) days, whichever is longer. The original owner must promptly notify Mircom in
writing that there is defect in material or workmanship, such written notice to be received in all
events prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and
the United States, with the exception that Mircom shall not be responsible for any customs
fees, taxes, or VAT that may be due.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does
not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Mircom such as excessive voltage,
mechanical shock or
• water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign
objects;
• damage caused by peripherals (unless such peripherals were supplied by Mircom);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was
designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the
products.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of
purchase. All authorized distributors and dealers have a warranty program. Anyone returning
goods to Mircom must first obtain an authorization number. Mircom will not accept any
shipment whatsoever for which prior authorization has not been obtained. NOTE: Unless
specific pre-authorization in writing is obtained from Mircom management, no credits will be
issued for custom fabricated products or parts or for complete fire alarm system. Mircom will at
its sole option, repair or replace parts under warranty. Advance replacements for such items
must be purchased.
Note: Mircom’s liability for failure to repair the product under this warranty after a reasonable
number of attempts will be limited to a replacement of the product, as the exclusive remedy for
breach of warranty.