User's Guide
Cartridge clamp will not fully close (clip does not engage)
The instrument is not functioning as expected. Run
has failed and an attempt will be made to recover your
cartridge clamp engaged, examine the manifold on the
underside of the lid to ensure it is clear of debris. If any
debris is found, remove it from the manifold and restart
the run.
Wet a kimwipe with isopropyl alcohol or ethanol and
clean clamp bed, being careful not to touch or drip on
the electrode board.
12 • Miro Canvas • User Guide
Instrument lid will not open
was not found
button for 15 seconds to turn off the instrument and
press the power button to turn the instrument on again.
A reservoir reagent has not been detected. Run has
failed and an attempt will be made to recover your
cartridge clamp engaged, examine the manifold on the
underside of the lid to ensure it is clear of debris. If any
debris is found, remove it from the manifold and restart
the run.
When loading cartridge inlets, reagent
regurgitates up the inlet
Unable to recover sample from the recovery inlet
The pipette tip may be too wide, held at too severe of an
and load a fresh cartridge. Restart the run.
The sample may have shifted during lid opening, or
releasing the clamp prior to sample recovery. Contact
Technical Support.
Run has failed and an attempt will be made to recover
Reagent is not automatically detected after loading
into inlet
It may take a moment for the reagent to be detected.
If after a minute the reagent remains undetected, high
voltage may not be functioning as expected, potentially
due to the clamp not being closed in a timely manner.
Attempt to recover the reagent from the inlet, restart
the run and ensure that high voltage is functioning (as
indicated by its status light) and re-load the cartridge.
It may take a moment for the reagent to be detected.
If after a minute the reagent remains undetected, the
reagent may be loaded into the wrong inlet. Attempt
to recover the reagent from the inlet and re-load into
the correct inlet.
It may take a moment for the reagent to be detected.
If after a minute the reagent remains undetected, it may
prior to loading into the cartridge
never be placed on ice.