Warranty Guide

SELLER’S LIABILITY, IF ANY, EXCEED THE NET SALES PRICE OF THE
DEFECTIVE PRODUCT(S) PURCHASED DURING THE PREVIOUS CONTRACT
YEAR.
LABOR ALLOWANCE: Seller makes NO ADDITIONAL ALLOWANCE FOR THE
LABOR OR EXPENSE OF REPAIRING OR REPLACING DEFECTIVE PRODUCTS
OR WORKMANSHIP OR DAMAGE RESULTING FROM THE SAME.
RECOMMENDATIONS BY SELLER: Seller may assist Buyer in selection decisions by
providing information regarding products that it manufacturers and those manufactured
by others. However, Buyer acknowledges that Buyer ultimately chooses the product’s
suitability for its particular use, as normally signified by the signature of Buyer’s
technical representative. Any recommendations made by Seller concerning the use,
design, application or operation of the products shall not be construed as
representations or warranties, expressed or implied. Failure by Seller to make
recommendations or give advice to Buyer shall not impose any liability upon Seller.
EXCUSED PERFORMANCE: Seller will make a good faith effort to complete delivery of
the products as indicated by Seller in writing, but Seller assumes no responsibility or
liability and will accept no backcharge for loss or damage due to delay or inability to
deliver, caused by acts of God, war, labor difficulties, accidents, inability to obtain
materials, delays of carriers, contractors or suppliers or any other causes of any kind
whatever beyond the control of Seller.
Miseno is a registered trademark of Ferguson Enterprises, Inc.
For additional assitance or service call: 1.855.480.2915 or visit our website at
www.miseno.com
Hardware Warranty
Limited Lifetime Warranty - Residential Mechanics and Finish of Door Hardware
1-Year Limited Warranty - Electrical components within door hardware
WARRANTY: Subject to the limitations expressed herein, Seller warrants to the original
purchaser that door hardware manufactured by Seller shall be free from defects in
design, material and workmanship under Normal Use for the lifetime of the hardware
(“Warranty Period”). This warranty is void for any damage caused by misuse, abuse,
neglect, acts of God, or improper installation. For the purpose of this section, “Normal
Use” means in strict accordance with the installation, operation and maintenance
manual for residential applications only. The warranty for products not manufactured by
Seller is provided by the original equipment manufacturer.
REMEDIES: Seller shall repair or replace, at its option, any non-conforming or
otherwise defective product, upon receipt of notice from Buyer during the Warranty