User's Manual

Troubleshooting 8-6
LAN Problems
I cannot access the network.
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Make sure that the Ethernet driver is correctly installed.
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Make sure that the LAN cable is properly connected to the RJ-45 connector
and the network hub.
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Make sure that the network configuration is appropriate.
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Make sure that the user name or password is correct.
WLAN Problems
I cannot use the WLAN feature.
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Make sure that the WLAN card is correctly installed.
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Make sure that the necessary driver(s) is correctly installed.
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Make sure that the WLAN radio is turned on.
Transmission quality is poor.
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Your computer may be in an out-of-range situation. Move your computer
closer to the Access Point or another WLAN device it is associated with.
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Check if there is high interference around the environment and solve the
problem as described next.
Radio interference exists.
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Move your computer away from the device causing the radio interference
such as microwave oven and large metal objects.
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Plug your computer into an outlet on a different branch circuit from that
used by the affecting device.
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Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
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Make sure that the WLAN radio is turned on.
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Make sure that the SSID setting is the same for every WLAN device in the
network.