User's Manual

Troubleshooting 8-6
LAN Problems
I cannot access the network.
Make sure that the Ethernet driver is correctly installed.
Make sure that the LAN cable is properly connected to the RJ-45 connector
and the network hub.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
WLAN Problems
I cannot use the WLAN feature.
Make sure that the WLAN card is correctly installed.
Make sure that the necessary driver(s) is correctly installed.
Make sure that the WLAN radio is turned on.
Transmission quality is poor.
Your computer may be in an out-of-range situation. Move your computer
closer to the Access Point or another WLAN device it is associated with.
Check if there is high interference around the environment and solve the
problem as described next.
Radio interference exists.
Move your computer away from the device causing the radio interference
such as microwave oven and large metal objects.
Plug your computer into an outlet on a different branch circuit from that
used by the affecting device.
Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
Make sure that the WLAN radio is turned on.
Make sure that the SSID setting is the same for every WLAN device in the
network.