User Manual

103
Modem Connection Problems
Unable to dial out
 Do not install your Pocket PC in the cradle. You cannot dial out if your
Pocket PC has an active connection with your desktop computer.
 Make sure that the telephone line is connected correctly.
 Make sure that the telephone line is analog. Do not connect a modem to a
digital telephone line unless it is specifically designed for use with a digital
line.
Able to dial out but unable to make a proper connection
 Make sure that the network you are trying to connect supports the
Point-to-Point Protocol (PPP). Your ISP or network administrator can
verify this.
 Make sure that your dialing location is correct.
 Make sure that the phone number you are trying to reach is correct.
Modem connection is unreliable
 Make sure that the modem is installed properly.
 Make sure that the telephone line is connected correctly.
Network Connection Problems
 Make sure that the network card is compatible with your Pocket PC.
 Make sure that you have installed the proper drivers for your Pocket PC.
 In the properties for your network card, make sure that you have correctly
configured the IP settings, and the addresses of your DNS servers and/or
WINS servers. Your network administrator can verify this.
 Make sure that you have added necessary server information.
 If Network Connection is not listed as a connection method in the ActiveSync
dialog box when starting synchronization, wait a few minutes and try again.
Also, if synchronization does not start right away, the network is probably