Instruction manual

Introduction
3
Introduction
Take a few minutes to explore this guide – it contains all the information you need to operate
the 5540 IP Console.
The first section introduces you to the console. You will learn what each group of keys does
and how to interpret information on the console display. This section also contains information
about how to use this guide.
A note about feature availability
The features available on your telephone system have been selected by your company and
may not include all the features described in this guide.
Using this Guide
Some of the procedures in this guide include an illustration of the console display. The illustration
shows how the display will look when you are performing the procedure.
Note the abbreviations in the upper half of the display. The following table explains the meaning
of those abbreviations. For explanations of the other abbreviations, including those used in the
lower half of the display, see page 70.
Conventions
This guide uses the following conventions to differentiate between the two types of console keys:
• Fixed keys appear in bold letters—for example, Answer or Hold.
• Softkeys appear in bold letters within brackets—for example, [B
ELL ON] or [CONF] .
Abbreviation Definition
DST The DESTINATION (called) party
SRC The SOURCE (calling) party
>>> <<< Appears on either the SRC or DST line to indicate which party is currently connected
to the console
COS Shows the Class of Service assigned to the extension or trunk that is currently
connected to the console
COR Shows the Class of Restriction assigned to the extension or trunk that is currently
connected to the console
C/W Preceded by a number to indicate how many calls are waiting to be answered