Instruction manual

Mitel 5540 IP Console - User Guide
32
Parking Calls
Two types of call parking are available from the console: Call Park - System and Call Park -
Specific Orbit. You can also retrieve a call that was transferred to the wrong extension.
Call Park - System
Parking a call is the same as placing it on hold except that the call is held by the system, not
by the console Hold keys. When you park a call, the system assigns it to a parking orbit and
displays the Call Park Retrieve access code and the Park Orbit number. You can then use
paging to announce the call and the digits the paged party must dial to retrieve the call.
To park a call:
• Press [S
YSTEM PARK].
To return to the caller if all park orbits are in use:
• Press Cancel.
To retrieve a parked call:
• Dial the Call Park Retrieve Feature Access Code, and then dial the Park Orbit Number.
To re-park the call:
• Press [P
ARK AGAIN]. The [PARK AGAIN] softkey is only available immediately after you
answer the call.
Call Park - Specific Orbit
Call Park - Specific Orbit allows the called party to park a call in a specific orbit by entering a
two-digit (01-25) orbit number.
To park a call in a specific orbit:
1. Press [S
YSTEM PARK].
2. Enter a two-digit Orbit Number (01-25).
If the selected orbit already has a parked call, press Orbit Number and then enter another orbit
number.