Specifications

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Features
Standard Features
The following table lists the standard features available on the SX-2000 system.
Standard Features
Feature Name Description
Abandonded Call Against
Attendant Attendant Group
When a caller terminates a call while waiting for an attendant group, SMDR logs
report the attendant group’s 4 to 7 digit directory number in the Called Party
field. The letters "ATT" or "AT" are not displayed.
Account Codes - Default Default Account Codes are entered automatically by the system each time a
user dials an external number. They may be used to segregate groups in SMDR
for billing.
Account Codes - Verified and
Non-verified
Verified Account Codes let you access features that are not normally available
at a station. These Account Codes can be used at any station to change the
COS and COR.
Non-verified Account Codes let you enter codes on the SMDR record for billing
and/or call management.
Account Codes - System System Account Codes are automatically outpulsed by the system when
outgoing calls are made on a specialized carrier trunk circuit.
Add Held Add Held lets you move a call on Hold to another line appearance, form a
conference with a call on Hold, or add a call on Hold to an existing conference.
Advice of Charge Advice of Charge (AOC) allows the caller to determine the cost of a toll call. The
AOC feature supports calls on the PRI card.
Attendant Access See Attendant Directory Number, page 50.
Attendant Alarm Indications See Attendant Console Status Display, page 50.
Attendant Bulletin Board The Attendant Bulletin Board is shared by all SUPERCONSOLE 2000s on the
system and is used to both post information that you want other attendants to
see and to store speed dial numbers that all attendants can access
Attendant Busy-Out (Console) Attendant Busy-Out (Console) places your attendant console in a busy-out
condition (absent status) under certain circumstances. In the busy-out
condition, incoming calls are automatically rerouted.
Attendant Busy-Out (Station) Attendant Busy-Out (Station) lets you busy-out a specific station by using the
attendant console. When you busy-out the station, it cannot be used or
accessed.
Attendant Call Answering
Priority
Priority can be assigned to calls based on their destination.
Attendant Call Information
Display
The Attendant Call Information Display provides the attendant with information
about called and calling parties.
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