Technical information

Troubleshooting and Repair
121
Troubleshooting
Flowchart 4: Correcting Set/Dataset Problems
Swap the set/dataset with a known working
set/dataset (of the same model).
Return faulty set/dataset
for repair.
Enter:
LOC FEAT EXT <ext. number>.
The system displays the active
features for that extension.
Is the fault
corrected?
Yes
No
Ensure that valid features,
such as do not disturb or call
forwarding, are not causing the
set or dataset to appear faulty.
Enter:
BUSY <PLID> of the card for the
set/dataset. Select COURTESY DOWN.
Is the fault
corrected?
Yes
No
Troubleshooting complete.
D
Flowchart 4:
Correcting set/dataset
problems