Technical information
Technician’s Handbook
4
Important Safety Instructions
Failure to follow all instructions may result in improper 
equipment operation and/or risk of electrical shock.
See the SX-2000
®
 Safety Instructions, included with every 
system, for general safety information.
RSD Drive or Cartridge Tape Unit?
This handbook describes how to perform software 
procedures on a system that has an RSD drive. If your 
system has a cartridge tape unit, substitute TAPE for RSD 
when you enter maintenance commands.
Additional Information
Technical Documentation CD-ROM
The Technical Documentation CD-ROM provides complete 
information about the SX-2000 system. The documentation 
has been enhanced with animated FRU procedures and a 
Troubleshooting Tool.
Mitel Online
Mitel Online provides free access to the latest technical 
documentation updates, Technical Service Bulletins (TSBs), 
compatibility considerations, and recognized support 
issues. You can also participate in Tech-to-Tech forums. 
Training course schedules are provided, and you can 
update your training certification online.
1. Launch your browser and access www.mitel.com.
2. From the OnLine Services menu, select Mitel Online.
3. Enter your login name and password.
4. Click Technical Support Highlights and then click 
Product Documentation (eDocs).










