Technical information

Technician’s Handbook
132
If the System Reports a Blank Database
If you set the DBMS FLAG off by issuing the DBMS FLAG
OFF command, the database is blanked during the next
system reload. If you entered the command on the active
plane of a redundant system, both planes are loaded with
the blank database after a reload.
If both planes have a blank database, restore the database
from a DATA SAVE backup (see page 128).
If only the inactive plane is blank, the redundant file may be
corrupted (see page 133).
If the System Reports that the System Dimensions
Don’t Match
If you change your system dimensions and reload the
software, the system will not download the database. The
system will report that the system dimensions don’t match
the saved database.
To recover, change the system dimensions back to the
original settings (using your old SX-2000 Feature Options
Record sheet and MITEL OPTIONS password) and reload
the system to recover your original database. Then, follow
the procedure in Performing an Option Upgrade on page
194 to change your system dimensions.
If the System Reports a SYSID Mismatch
If the system reports a SYSID mismatch, your SYSID
module is faulty or the wrong SYSID module has been
installed in your system. Contact MITEL Technical Support
for assistance.