Technical information

Troubleshooting and Repair
141
Troubleshooting
7. Hold down PANEL ENABLE and press A RESET.
8. Enter:
MSS
If hard disk errors are reported, you must replace the
hard disk. See Removing and Replacing a Faulty Hard
Disk on page 143. If hard disk errors are not reported and
if your RSD copy of the hard disk did not contain the
latest database, restore the current database from your
DATA SAVE RSD. See Restoring the Database from a
DATA SAVE Backup on page 128 (note: you may need
your Mitel Options Password).
If you don’t have an RSD copy of the hard drive (a VOL
BACKUP)
1. Perform a DATA SAVE to RSD. See Making a DATA
SAVE Backup on page 164.
2. Load the operating system software from the RSD (see
page 171).
3. Restore the database (see page 174).
4. Enter:
MSS
If hard errors are reported, you must replace the hard
disk. See Removing and Replacing a Faulty Hard Disk
on page 143. If hard disk errors are not reported and if
your RSD copy of the hard disk did not contain the latest
database, restore the current database from your DATA
SAVE RSD. See Restoring the Database from a DATA
SAVE Backup on page 128.
Redundant Systems
1. Perform a DATA SAVE to RSD. See Making a DATA
SAVE Backup on page 164.
2. Switch activity to the plane with the healthy hard disk.