Technical information

Routine Maintenance
169
Routine
Maintenance
Before You Begin
Read the Field Change Instruction (FCI) for the new
software.
! The FCI includes the latest information about your new
software, including special upgrade notes. Read it now.
Check Your Options and Have Your Password Ready
(new passwords are not required for stream upgrades to a Lightware
stream later than Lightware 30 .)
! Have your SX-2000 Feature Options Record sheet with
you.
! Confirm that the options listed are the ones purchased for
the system.
! Confirm whether the system has custom dimensions
(Flexible Dimensioning).
Prevent Data Loss
! If you’re upgrading from ANSWER PLUS™ - ACD to
ACD 2000, see the ACD section on the MITEL Technical
Documentation CD-ROM.
! Message Waiting lamps are turned off during a software
upgrade.
– Lamps for Message Center messages can be restored
if you back up your Message Center messages before
you begin this procedure and restore them when the
upgrade is complete.
– Lamps for voicemail messages can only be restored if
your voicemail system can be refreshed after the
upgrade is complete.