Technical information

Technician’s Handbook
170
! Usernames, passwords, alarm thresholds, Do Not
Disturb information, and SUPERCONSOLE 1000
firmkey assignments are not saved during a software
upgrade. Record this information so it can be manually
restored after the upgrade is complete.
! If you are upgrading from a software load older than N11,
external numbers in the CDE Telephone Directory form
that have the PRM NAM field set to “YES” will be deleted
during the DATA RESTORE. Check the Telephone
Directory form to ensure that all external numbers have
the PRM NAM field set to “NO”. If you are unsure which
numbers are external, set the PRM NAM field for all
numbers to NO.
Performing a Software Upgrade
on a Non-redundant System
To Perform a Software Upgrade (Overview)
1. Save the database to RSD.
2. Load the new operating software from RSD.
3. If new feature options have been purchased, this is a
new install, or you are loading software that is earlier
than P02.3.2, enable the new options.
4. Restore the database from RSD.
Save the Database to RSD
1. Save the database to RSD. See Making a DATA SAVE
Backup on page 164.
2. If you have the Message Center option, perform a
Message Center backup see page 165.