Troubleshooting guide

System Features
99
Conference
Split
Unable to split a conference
call.
Split cannot be activated
from a telephone when:
• the attendant is involved
in the conference
• a member of the
conference has a party
on Consultation Hold
• the conference is on
Hold
• a member of the
conference has a party
camped-on
• members of the
conference belong to
the same Key System
Group
• you are in select
features or display mode
• there are more than
three members in the
Conference.
Ensure call conditions support the
Conference Split feature.
Table 27: Troubleshooting Features
Feature Symptom Probable Cause Corrective Action
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