Troubleshooting guide

Troubleshooting Guide
4
The documentation for the current and previous product release are available from the main
page. The documentation for other past releases are available from the Documentation Library
link.
To view the available documentation, you will require
• Internet access (high-speed is recommended)
• Internet Explorer 5.5 or later
• Adobe Acrobat Reader 4.0 or later
• Microsoft Word 97 or later
• Folio (for SX-200 ICP, SX-200 EL/ML, or SX-2000 LIGHT)
• your Mitel OnLine user name and password (required to access technical documentation;
user documentation is not password protected)
To access a technical document
1. Log onto Mitel OnLine.
2. Click Support and then click Product Documentation.
3. Bookmark this URL.
4. In the left frame, select the product.
5. In the right frame, click the document.
6. If you click a technical document, you will be prompted for your Mitel OnLine username
and password. Enter your username and password and click Login.
7. To access a generic user guide or quick reference card, click User Guides, click the desired
language at the top of the frame, and then click the desired guide or quick reference card.