Troubleshooting guide

Trunking
125
SIP Trunking
Table 38: SIP Trunk Troubleshooting
Symptom Possible Cause Corrective Action
When making a call in or out on
SIP trunks the trunk number in
the SMDR record is blank.
SMDR for SIP Trunks use the
SMDR Tag field from the SIP
Peer Profile form for the trunk
number. If this field is blank,
the trunk number in the SMDR
record is blank.
Enter a Trunk Number (for example, 99) in
this field and the number will be displayed as
the trunk number in the SMDR record (for
example, T099).