Troubleshooting guide

Troubleshooting Guide
6
A
B
See “Supporting
Documentation” on page 3.
No
No
No
Yes
Yes
Have
you checked
Have
you checked
the TBs and
RNs?
Yes
Is
the problem
related to a 3300
networking
issue?
Go to http://edocs.mitel.com
See the 3300 ICP Engineering
Guidelines.
Go to http://edocs.mitel.com
Installation - See Technician’s
Handbook
Programming - See online help or
Technical Documentation
Feature functionality - See online
help and user guides
No
Yes
Is
it a
known
problem with
an existing
fix?
Check Mitel Online to determine
if a software update is available
that remedies the problem. See
“Checking for Fixes in Software
Patches” on page 13.
other related
documents?