Troubleshooting guide

Diagnosing Problems
183
Diagnostic Tools
Table 61 lists the tools available to help you diagnose problems on a 3300 ICP system.
Table 61: Diagnostic Tools
Tool Name Function Location Applies to
Alarm Details Provides the definition and location of the
alarms.
System Administration
Tool. Refer to the
System Administration
Tool online help for
instructions on how to
use these tools.
3300 ICP system
Alarm Email
Notification
Sends an email notification to specified
personnel whenever a Minor, Major, or
Critical occurs or whenever an existing
alarm transitions to a different level.
Bandwidth
Statistics
Allows you to see to see real-time
bandwidth usage as well as historical
bandwidth statistics.
IP network
CESID Logs Allows you to monitor and troubleshoot
device moves and automatic CESID
updates.
Emergency
Services feature
Device
Connectivity
(Device
Connectivity forms)
Reports previous and latest Layer 2 MAC
and port number.
IP network and IP
phones
IP Telephone
Status (IP
Telephones -All
form)
Displays all of the IP telephones that are
part of the system and information
concerning their status.
IP phones
L2 STAT
commands
Provides L2 switch ports details: MAC
address, status, Spanning Tree
information.
IP network
Line Measure Tool
(Line Quality
Measure form)
Tests to determine the line settings for
Loop Start (LS) trunks that are connected
to the AX Controller Card Chassis, Analog
Main Board, Analog Option Board, or ASU
II:
Loop Start trunks
Login/Logout Audit
Logs
Allows you to identify who has accessed
the system
System
administration
Shared Data
Update Logs
Allows you to view and manage all
pending (in-progress) SDS distribution
updates and update errors.
System Data
Synchronization
Software and
Maintenance Logs
Provides a history of the software and
maintenance events.
3300 ICP system
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