Troubleshooting guide

Diagnosing Problems
189
2. Continue to hold the down volume key and release the up volume key.
3. Dial 234 on the telephone key pad and then release the down key.
- NETWORK PARAMETERS? appears.
4. Proceed to “Viewing/Modifying Network Parameters” on page 189, “Configuring Hardware
Components” on page 190, “Setting the Phone Mode” on page 191, or “Using Tools and
Features” on page 191.
Method B (5560 IPT): If the phone is already up and running in dual handset mode:
1. Press and hold the Left or Right key and the Volume Up and Down down keys.
2. Release one of the volume keys, and press 234 (CFG) on the selected side.
To enter the Configuration menu on the right side while in single handset mode:
1. Press the hot prime key on the right side.
2. Hold down the Volume Up and Down keys
Method C: Using Hotkeys, at power up, press and hold the following key combinations. Note
that Hotkeys access provides limited access. Methods A and B provide full access.
Viewing/Modifying Network Parameters
You can view and modify the following network parameters on the phone:
• Phone IP address (current and static)
• Gateway IP address (current and static)
• Subnet mask (current and static)
• Current controller IP address
• TUG1, TUG2, TUG3, and TUG4 IP addresses (current)
• TFTP server IP address (current)
Note: This method is also supported on the 5560 IPT.
Table 62: Accessing the Configuration Menu: Option C
Key Sequence Function
* and 6 (M) Change mode to MiNet
* and 7 (S) Change mode to SIP
(Not supported on the 5560 IPT.)
7 Jump to “Config Teleworker” menu
* Erase the PIN and VCON configuration
any other keypad keys Display “Configure Phone” prompt