Troubleshooting guide

Diagnosing Problems
197
14.The set downloads a main image. A failure causes a phone reset,
and the process starts again at step 1.
xx.xx.xx.xx
Download failed
---------------------
xx.xx.xx.xx
Downloading
---------------------
xx.xx.xx.xx
Starting main
15.The set resets and the main load executes.
The display changes to waiting for link.
The set requests registration with the ICP (the first time request
requires a PIN registration).
The set waits for the ICP to take control.
MAIN 08.04.01.01
BOOT 04.02.01.06
---------------------
Set xx.xx.xx.xx
ICP xx.xx.xx.xx
---------------------
Waiting for ACK...
ICP xx.xx.xx.xx
---------------------
Waiting for COMMS...
ICP xx.xx.xx.xx
16.After the main boot load is downloaded, (and only when a phone
in a resilient network has homed to the wrong ICP) the phone
seeks out the IP address of its primary 3300 ICP from the DHCP
ICP Redirect list of 3300 ICPs in the network.
It is possible for the phone to be redirected and you may see this
display again.
Set xx.xx.xx.xx
ICP xx.xx.xx.xx
---------------------
Set xx.xx.xx.xx
ICP xx.xx.xx.xx
17.Once communication is established, the idle display appears on
the set.
<idle in service UI>
<idle softkeys>
Table 64: IP Phone Boot Sequence(continued)
Boot Sequence Phone Display
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