Troubleshooting guide

Diagnosing Problems
215
Identifying the Status of a Resilient Device
State Extension
You issue the State Extension command on an ICP to identify the state of a device that is in
service on that ICP (in service, out of service, idle, busy). The State Extension command only
provides information specific to the state of a given device on the ICP from which you issue the
locate feature hunt
group 4001
Pilot Number: 4001
Active Features:
Do Not Disturb
Primary Element: CEID 201 - Routing Digits: 2905
Secondary Element: LEID 200 - Routing Digits
2904 ∗
Hunt group pilot number 4001 is a
resilient DN, located on secondary ICP
with local element identifier (LEID) 200
and routing digits 2904.
The hunt group’s primary ICP has
CEID 201 and routing digits 2905.
Do Not Disturb is enabled for hunt
group 4001 so the hunt group is not
taking calls.
Command was issued on the
secondary ICP.
locate remote 4001 Remote Directory Number: 4001
Primary Element: LEID 201 - Routing Digits: 2905
*
Secondary Element: CEID 200 - Routing Digits:
2904
Hunt group pilot number 4001 is a
resilient DN, located on primary ICP
with local element identifier (LEID) 201
and routing digits 2905.
The hunt group’s secondary ICP has
CEID 200 and routing digits 2904.
Command was issued on the primary
ICP.
locate extension
4001
The number refers to a Hunt Group.
Pilot Number: 4001
Primary Element: LEID 201 - Routing Digits: 2905
Secondary Element: CEID 200 - Routing Digits
2904∗
Hunt group pilot number 4001 is a
resilient DN, located on the secondary
ICP with a cluster element identifier
(CEID) 200 and routing digits 2904.
The hunt group’s primary ICP has
LEID 201 and routing digits 2905.
Command was issued on the primary
ICP.
locate feature
extension 4001
The number refers to a Hunt Group.
Pilot Number: 4001
Active Features:
Do Not Disturb
Primary Element: LEID 201 - Routing Digits: 2905
∗
Secondary Element: CEID 200 - Routing Digits
2904
Hunt group pilot number 4001 is a
resilient DN, located on primary ICP
with local element identifier (CEID)
201 and routing digits 2905.
The secondary ICP has CEID 200 and
routing digits 2904.
Do Not Disturb is enabled for DN 4001
so the hunt group is not taking calls.
Command was issued on an “other”
ICP.
Table 74: Locate Commands for Resilient Hunt Groups
Example Input
Example Output
Meaning