Troubleshooting guide

Using Logs
223
Logs
Software Logs for System Features
Feature Error Log Possible Cause Corrective Action
Malicious Call Trace Not available The network cannot register
the malicious call trace
because Malicious Call
Trace is not programmed on
the destination node
Program destination node to
support Malicious Call Trace.
See the System Administration
Tool online help for instructions
User not subscribed The Malicious Call Trace
supplementary service has
not been subscribed
Obtain service for Malicious Call
Trace on the destination node.
Supplementary
service interaction
not allowed
Some supplementary
services are mutually
exclusive. An MCI request
cannot be sent while such a
supplementary service is
active
None