Troubleshooting guide

Troubleshooting Guide
234
4714 ERROR I/O Read Problem
An error occurred while trying to read an MSG file. There
is no reason as to why
except that the amount of bytes that was read was less
than what was expected.
Even though there is
no extra information
associated with this
message, there may
be other messages at
the same time that
indicate which file was
having a problem.
If this is an isolated
incident, no action
required. Otherwise,
contact your service
representative.
4715 ERROR I/O Read Problem
An error occurred while trying to write to an MSG file.
There is no reason as to why.
Even though there is
no extra information
associated with this
message, look at error
message 4704 for the
filename and
associated error.
Contact your service
representative.
4716 ERROR x_record:prev(.\grp\nnnnnnnn.nnn) not
closed,cur=.\MSG\msgnn.vox
This has only been seen with the current file being a
mailbox file (msgnn.vox). The previous file has been
noted to be either a grp, name, or int file - i.e. an actual
message file, a name file or a greeting file. Listed below
are the scenarios of when each has been reproduced.
\grp
• When logged into the mailbox noted in the error
message, if 3 is entered to leave a memo, and the
prompt begins, but the user hangs up before recording
begins.
• When logged into the mailbox noted in the error
message, if 2 is entered to send a message, and the
destination list is complete, and the prompt has begun,
and the user hangs up before recording begins.
\name
No scenarios have been determined.
\int
No scenarios have been determined.
This has not been
noted to cause any
other problems, so no
action is required by
the technician.
Error
Number
Severity Description Solution/Action
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