Troubleshooting guide

Troubleshooting Guide
238
5310 ERROR vtbox_full(Box_Num=b)=r, tot_msgs=tm, box_msgs=am
fh=fh, f_size=fs, rc=rc, s/c=s/c
Every time a message or memo is left for a mailbox, we
first check to make sure there is room for the
message/memo in the recipients mailbox. If there is not,
the user is vocally informed and this message is logged.
am is the maximum number of messages that the mailbox
in question can contain.
Note that these two messages always come out together.
The user must delete
some messages
before new ones can
be left.
5311 ERROR mark_erased_descriptor error=error, file=box_num
An error occurred while trying to mark a descriptor file. A
descriptor file is one that contains all the mailbox numbers
that are to receive a group message. To determine the
descriptor file, examined the mailbox MSG file.
The reason the function failed is stored in error:
1. lseek() into the MSG file failed
2. could not read() the appropriate number of bytes from
the MSG file
3. the box_num was not found in the descriptor file
Contact your service
representative
6001 INFO Msg f (mm/dd hh:mm) for b deleted
A voice message sent to a single mailbox has been
deleted from the disk
f = filename, mm = month, dd = day, hh = hour, mm =
minute, b = mbox #
No action required
6002 INFO Msg f (mm/dd hh:mm) for b deleted
A voice message sent to a multiple mailboxes has been
deleted from the disk
f = filename, mm = month, dd = day, hh = hour, mm =
minute, b = mbox #
6003 INFO Msg f (mm/dd hh:mm) for b deleted
A saved voice message is older than the limit specified for
the mailbox. The file will be deleted when it has been
erased or has exceeded the age limit for all mailboxes the
message was sent to.
f = filename, mm = month, dd = day, hh = hour, mm =
minute, b = mbox #
6004 INFO Msg f (mm/dd hh:mm) for b deleted
A voice message was saved by the mailbox owner. This
message appears only the first time a message is saved.
f = filename, mm = month, dd = day, hh = hour, mm =
minute, b = mbox #
Error
Number
Severity Description Solution/Action
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