Troubleshooting guide

Using Logs
239
6005 INFO Msg f (mm/dd hh:mm) for b deleted
A voice message was erased by the mailbox owner.
f = filename, mm = month, dd = day, hh = hour, mm =
minute, b = mbox #
No action required
6006 INFO Logged in to mailbox b
A mailbox owner has logged in to a mailbox, b, by
providing the proper mailbox/passcode
combination.
No action required
6007 INFO Mailbox b added
The system administrator has added a mailbox, b, to the
system.
No action required
6008 INFO Mailbox b deleted
The system administrator has deleted a mailbox, b, from
the system. All associated messages and recorded
greetings are deleted.
No action required
6013 WARNING Rename from msg*.vox to msg*.vox failed No action required.
May need to restore
from and to box
information
6014 WARNING Rename from nam*.vox to nam*.vox failed
6015 WARNING Rename from int\int*.vox to int\int*.vox failed
6016 WARNING Rename from int2\int*.vox to int2\int*.vox failed
8008 WARNING Request by CGM to seek opened file failed Contact your service
representative
8009 WARNING Request by CGM to write to file failed
This is a request to write data to the currently opened file
on the Messenger side.
8013 WARNING Bad mailbox select location indicator: code
The System Administration Tool or Group Administration
Tool made a bad mailbox request.
This error should never occur.
8015 ERROR CGM requesting too many bytes for packet size
8016 ERROR Request by CGM to set time of filename to time failed;
errno=errno
This is an attempt by the System Administration Tool or
Group Administration Tool to change the time of a file on
the application side. This is a very obscure request and is
rarely done.
8017 WARNING Bad mailbox command: errno
This is an attempt by the System Administration Tool or
Group Administration Tool to issue a command that is not
valid.
Take note of the error,
and contact your
service representative
Error
Number
Severity Description Solution/Action
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