Troubleshooting guide

Document Title - Using Variables
242
Charges, for support 12
CITELlink gateway 47
CLASS/CLIP 47
Clear all features 98
CLID 113
Clustering, troubleshooting 149
Coast Guard 20
Collisions 176
Compression
affects on audio quality 77
DSP status 37
Conference 98
Conference split 99
Conference unit, not working 62, 63
Configuration menu 18
Configuration menu, on IP Phones 188
Connection, of phone 75
Console
resiliency 159
troubleshooting 80
unable to access on MXe server 28
Consultation credits 9
Controller
not powering up 25
unable to establish communication 26
Cookies, disabled in Internet Explorer 128
CRC/FCS 176
Credits, consultation 9
Crossover ethernet cable 26
CX/CXi troubleshooting 25
D
DASS II
circuit fails to return to service 115
link does not work 115
Database, loss of 85
Debug menu
and MLPP feature 67
on IP Phone 188
on IP phone 18
Desktop user tool, troubleshooting 134
Device connectivity forms 183
DHCP server
and IP phone issues 67
discovery issues 69
server corrupted 68
troubleshooting 26
DHCP trace, for dual mode phones 192
Diagnosing
digital trunk issues 203
hardware 205
phone problems 185
R2 card debugging 205
SIP device issues 201
using LEDs 205
Diagnostic and maintenance forms 35
Diagnostic tools 183
Dial tone, none 75
Digital link alarms 217
Digital trunk troubleshooting 114
Direct page 100
Discontinued products 11
Discovery issues, DHCP server 69
Display phones, troubleshooting 56
Distorted audio, on NSU 77
DMS500 switch 116
Do not disturb 101
Documentation, supporting 3
DS1 or CEPT card links fail 121
DSP card or module 51
DSP module
diagnosing problems 208
troubleshooting 37
DSP status
command 37
troubleshooting 37
DSP status command 37
DSS/BLF key 101
DSU cabinet
faulty triple FIM 49
troubleshooting 49
DTSTATS command 208
Dual Framer (T1/E1) module 51
Dual mode phone, Configuration (Debug) option 185
Dual Mode phone, fails to boot up 59
E
E2T
card statistics 206
does not come up 26
ICP communication alarm 36
e2tshow 206
E911 support 136
Echo
between IP and TDM phones 78
between IP phones 79
on ASU voice calls 46
edt commands 203