Troubleshooting guide

Document Title - Using Variables
244
Hot desking 136
Hunt groups
troubleshooting 103
Hunt groups, locating resilient 214
Hyperterminal 28
I
i-Button 29
Identifying current ICP 217
IEEE 802.1X Authentication, for IP phones 193
IMAT
tool 184
IMAT troubleshooting 134
Indicators, on T1/E1 combo MMC 218
Initial setup, troubleshooting tips 25
Invalid VLAN ID 68
IP address, maintenance PC (MXe, CX or CXi) 26
IP console
resiliency 159
troubleshooting 80
IP device, port status LEDs off 64
IP networking 124
IP phone
analysis 19
analyzer 184
audio quality, troubleshooting 76
collecting problem details 18
DTMF keys for alphanumeric characters 194
fails to boot 57, 62
headset issues 59
IEEE 802.1X authentication 193
info 35
locked-out 58
no data link 65
pin in memory 58
Power inactive LED on 65
power inactive LED on 66
power troubleshooting 64
resiliency progress 200
resiliency progress display 200
resiliency troubleshooting 153
troubleshooting 56
troubleshooting connections 75
troubleshooting registration 67
IP telephone status 183
IP trunks, troubleshooting 124
IPA 19
ISDN maintenance and admin tool 134
J
Java console 184
K
KeepAlives 19
Knowledge base
checking 12
description 9
L
L2 maintenance commands 173
L2 STAT commands 183
LAN, troubleshooting 173
Language change 104
Layer 2 statistics 175
LED status 16
LEDs 184
Licensing
cannot move licenses 29
MAP licensing 30
troubleshooting 29
Line measure tool 183
Line termination (LT) mode 209
Link, waiting for 72
Load failure, TFTP 72
Local area network, troubleshooting 173
Locating resilient devices 211
Log viewer 184
Login/Logout audit logs 183
Logs
for login/logout 183
hot desking 224
software 223
voice mail system 225
Loopback testing, on digital trunks 209
Loss of system database 85
Loudspeaker paging 104
LS trunks, poor quality audio 112
M
Maintenance and diagnostic forms 35
Managed Application Server application 28
Management Access Point, license reminder 30
Management tools, troubleshooting 128
Manufactured discontinued products 11
Message waiting indication 104
Methodology, troubleshooting 3
MG Comms alarm, MXe Server 37