Troubleshooting guide

Initial Setup
27
Issuing the close command
during a secure Telnet session
to the RTC results in an error
message.
When you issue the close
command inside Telnet, the
Telnet shell interprets it as a
close(0) command and sends it to
VxWorks.
Refer to Mitel Knowledge Base article
04-3849-00290.
After installing 80 GB SATA
hard drive with pre-loaded
software of 10.1.2.16 for CX II
or CX(i) II, 3300 can load up
successfully, but you cannot
access ESM.
80 GB SATA hard drive for CX II
or CX(i) II which is pre-loaded in
the factory has vlan 206
pre-configured.
As a result, PC on the native vlan
cannot access ESM form etc after
installation.
The part number affected is
50006294.
Refer to Mitel Knowledge Base article
10-5191-00192.
CXi II alarms show FAN alarm
with 100% failure.
The fans are working, but the
controller thinks they are faulty
because CXi II uses quieter fans,
Upgrade to at least MCD Release 4.1 or
later.
This feature change was also delivered in
MCD Release 4.0 SP3.
Refer to Mitel Knowledge Base article
11-6052-00011
.
Table 5: AX, MXe, CX, or CXi Controller Setup Troubleshooting
Symptom Possible Cause Corrective Action