Troubleshooting guide

Hardware
43
“Operating System not found”:
No operating system image
has been found on the hard
disk.
Installation error. Reinstall the software.
RAID Controller is faulty. Replace the RAID controller. See the
“MXe/MXe Server RAID Controller” section in
the “Install and Replace Units” chapter of the
MCD Technician’s Handbook.
Hard disk has crashed. Replace the hard drive. Refer to the “Install
and Replace Units” chapter of the MCD
Technician’s Handbook.
“GRUB loading...” Problem with the Hard drive
master boot record.
Reformat the hard drive.
If this does not solve the problem, replace the
hard drive using the instructions in the “Install
and Replace Units” chapter of the MCD
Technician’s Handbook.
Table 10: MXe Server
Symptom Probable Cause Corrective Action
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