User guide

Call Handling

Parking Calls

Two types One type of call parking are is available from the console: Call

Park - System and Call Park - Specific Orbit. You can also retrieve a call

that was transferred to the wrong extension.

Call Park - System

Parking a call is the same as placing it on hold except that the call is held by

the system, not by the console Hold keys. When you park a call, the system

assigns it to a parking orbit and displays the Call Park Retrieve access code

and the Park Orbit number. You can then use paging to announce the call

and the digits the paged party must dial to retrieve the call.

To park a call:

• Press [S

YSTEM PARK].

To return to the caller if all park orbits are in use:

• Press Cancel.

To retrieve a parked call:

• Dial the Call Park Retrieve Feature Access Code, and then dial the

Park Orbit Number.

To re-park the call:

• Press [P

ARK AGAIN]. The [PARK AGAIN] softkey is only available

immediately after you answer the call.

Call Park - Specific Orbit

Call Park - Specific Orbit allows the called party to park a call in a specific

orbit by entering a two-digit (01-25) orbit number.

To park a call in a specific orbit:

1. Press [S

YSTEM PARK].

2. Enter a two-digit Orbit Number (01-25).

If the selected orbit already has a parked call, press Orbit Number and

then enter another orbit number.