User guide

42
SUPERCONSOLE 1000
®
User Guide
Centralized Attendant Service (CAS)
CAS allows an attendant at one PABX to answer calls that arrive at
another interconnected PABX. Except for recalls, CAS has no effect on the
way you handle calls from the console. When a call from another PABX in
a CAS system recalls the console, it appears as a “Dial 0” call. Keep this
in mind when answering the recall as it may affect how you greet the caller.
Voice mail
A voice mail system connected to your telephone system does not affect
the operation of the console. If a call is answered by such a system, you
may be prompted to enter an access code or an identification number.
Before responding to the prompt, you must turn on tone signaling using the
[T
ONES ON] softkey. For more information, see Using Tone Signaling on
page 37.
Door Opener
Door Opener allows an extension user to operate a third-party door
opener. When someone requires entry, a designated extension (or
extensions) rings, and on answering the extension user can press a
feature key or dial a feature access code to open the door.
To operate the door opener:
Do one of the following:
• Press [O
PEN DOOR].
• Dial the Open Door Feature Access code.