User guide

5330/5340 IP Phones – User Guide
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If you’re using Windows Live Messenger
8.1 with this version of Windows
Messenger. . .
. . .and this version
of Outlook
“On the Phone” feature
result
4.7 2003 (11.5608.5606) See Cases below
5.1.0701 2003 (11.5608.5606) See Cases below
Case 1:
1. Win Messenger 4.7 installed / Outlook 2003 installed.
2. Install Windows Live Messenger 8.1.
3. Install IOC.
RESULT: ON THE PHONE WORKS.
Case 2:
1. Win Messenger 4.7 installed / Outlook 2003 installed.
2. Install and run IOC.
3. Install Windows Live Messenger 8.1.
RESULT: ON THE PHONE DOESN'T WORK (even if you stop and start IOC).
Microsoft Windows Messenger and Office Communicator
Integrated Office Companion “Presence” and “Alternate Number” Feature: The
combination of certain versions of Microsoft Windows Messenger and Microsoft Office
Communicator can cause the Integrated Office Companion to fail to call an alternate phone
number when the presence is set to “Away”. One valid combination that functions correctly is
Microsoft Windows Messenger version 4.7.3001 and Microsoft Office Communicator 1.0.559.
iTunes
Integrated Office Companion “Pause Music” Feature: iTunes 7.0.2.16 does not conform to
the Microsoft Application Programming Interface (API) and treats the PAUSE message as a
PLAY/PAUSE message. Meaning that if it is in a paused state it will start playing when it gets
the PAUSE message again.
Most other versions of iTunes do not respond to the command at all and therefore, will not pause
when requested from Integrated Office Companion