User guide

Table of Contents
5
Using the Analog line ........................................................................................................... 61
CALL HANDLING.................................................................................................................. 62
Hold....................................................................................................................................... 62
Mute ...................................................................................................................................... 62
Transfer................................................................................................................................. 63
Conference ............................................................................................................................ 63
Conference Split.................................................................................................................... 63
Add Held............................................................................................................................... 64
Swap...................................................................................................................................... 64
Call Forwarding .................................................................................................................... 64
USING OTHER FEATURES................................................................................................... 68
Account Codes...................................................................................................................... 68
ACD ...................................................................................................................................... 68
Attendant Call Hold - Remote Retrieve................................................................................ 69
Callback ................................................................................................................................ 69
Call Forward - Remote (I'm Here)........................................................................................ 69
Call Forward - End Chaining................................................................................................ 70
Call Forward - Forced........................................................................................................... 70
Call Forward - Override........................................................................................................ 71
Call Park................................................................................................................................ 71
Call Pickup............................................................................................................................ 72
Campon................................................................................................................................. 72
Direct Paging ........................................................................................................................ 72
Do Not Disturb...................................................................................................................... 76
Emergency Calls................................................................................................................... 76
Float Keys (5340 IP Phone).................................................................................................. 78
Group Listen ......................................................................................................................... 81
Group Paging / Meet Me Answer ......................................................................................... 81