User's Manual

General Information Guide - Release 3.1
- 8
Mitel Networks 3200 Integrated Communications Platform (ICP)
The Mitel Networks 3200 ICP database is converted and restored to a 3300 ICP database, and any
peripheral cabinets connected to the FIM ports on the 3300 Controller.
In addition to the DNIC telephones supported by the peripheral cabinet, the 3300 ICP supports the
following legacy single port IP telephones:
• SUPERSET 4015IP
• SUPERSET 4025IP.
Maintenance
Alarms
An alarm is an event that takes place when an anomaly is detected and corrective action is required.
All attendants who use the Mitel Networks consoles are provided with alarm status information when
an alarm is raised. Alarm threshold levels are programmable. There are three classes of alarms:
• Critical indicates a loss of service that demands immediate attention. This alarm invokes System
Fail Transfer.
• Major indicates a fault that affects service to many users. This alarm usually results in a major
degradation in service and needs attention to minimize customer complaints.
• Minor indicates any fault that does not fall into either of the above two classes. When the system
is not 100% operational, a minor alarm is raised. It may require the attention of a repair person,
but it is not urgent. Examples of a minor alarm include the loss of a single line or trunk circuit.
An alarm condition is cleared when the fault is corrected.
Circuit Indicators
The system has Light Emitting Diodes (LEDs) on the front of each component that indicate the status
of the power, trunk circuits, line circuits, message links, and alarm status (as applicable).
For details, refer to the Hardware User Guide.
System Management Tools
The system has the following programming tools that have been designed for different levels of user:
• System Administration Tool provides a web-based interface that trained technicians use to
program the system. It requires Microsoft Internet Explorer 6.0 or later.
• Group Administration Tool provides a web-based interface that enables administrators and
receptionists to make changes to user information. It requires Microsoft Internet Explorer 5.5 or
later.
• Desktop Tool provides a web-based interface that enables IP telephone users to program their
telephone feature keys. It requires Microsoft Internet Explorer 5.5 or later.
• Mitel Networks 3300 Configuration Tool enables the installer to get a new system up and running
at the installation site. It also enables databases from legacy SX-2000 systems, and 3200 ICP
systems to be migrated forward to the 3300 ICP by using a database conversion and restore
utility. The 3300 Configuration Tool requires Microsoft Windows NT 4.0 or Microsoft Windows
2000 Professional operating system.
• ISDN Maintenance and Administration Tool (IMAT) provides the programming interface for PRI
and R2 protocols. It requires Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows
2000 Professional.