User's Manual

General Information Guide - Release 3.1
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Mitel Networks 5020 IP Phone
The Mitel Networks 5020 IP Phone is a digital telephone that connects to a 10/100BaseT Ethernet
network. Features of the telephone include
• Twenty-character alpha-numeric LCD with contrast control
• Three softkeys for feature access
• Fourteen line keys, each with a built-in line status indicator
• Eight fixed-function keys: SuperKey, Cancel, Hold, Redial, Transfer/Conference, Message,
Microphone, and Speaker
• Automatic selection of prime line
• Key selection of non-prime line
• Handsfree operation (half-duplex)
• Handset, speaker, and ringer volume controls (Up Arrow and Down Arrow)
• Ringer pitch control
• Message waiting lamp
• Dual Ethernet port to provide connectivity to the LAN for both your telephone and computer
• Dedicated Headset port.