User's Manual

General Information Guide - Release 3.1
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Feature Name: Description:
Attendant Access See Attendant Directory Number.
Attendant Alarm Indications See Attendant Console Status Display.
Attendant Bulletin Board
Bulletin Board is shared by all 5550 IP Consoles on the system that
have a network connection. Use it to post information that you want
other attendants to see and to store speed dial numbers that all
attendants can access.
Attendant Busy-Out (Console)
Attendant Busy-Out (Console) places your attendant console in a
busy-out condition (absent status) under certain circumstances. In
the busy-out condition, incoming calls are automatically rerouted.
Attendant Busy-Out (Station)
Attendant Busy-Out (Station) lets you busy-out a specific station by
using the attendant console.
Attendant CAS Interface Centralized Attendant Service (CAS) interface allows 3300 ICP to
be a remote node for a CAS site. CAS is an attendant call handling
service that is provided at a central office switch for calls from both
public and private networks.
Attendant Call Answering
Priority
Attendant Call Answering Priority lets you assign priority to calls
based on their destination when multiple calls are waiting, the call
with the highest priority is answered first.
Attendant Call Information
Display
The Attendant Call Information Display provides the attendant with
information about called and calling parties.
Attendant Call Selection Attendant Call Selection lets you choose which group of incoming
calls to answer first; each group is selected by pressing a softkey
on the attendant console.
Attendant Conference Attendant Conference lets the attendant set up one or more
conference connections between central office trunks and internal
stations.
Attendant Consoles See Peripherals.
Attendant Consoles (Multiple) Multiple Attendant Consoles can be supported.
Attendant Console Firmkeys Attendant Console Firmkeys on your console can be programmed
as one of the following feature keys: Phonebook, Guest Service
(Hotel/Motel), Trunk Status, Alarm, SMDA, Select Option, or blank
(no application).
Attendant Console Status
Display
Attendant Console Status Display on each attendant console
displays various parameters such as Day/Night Service, Attendant
Status, and Alarm Status.
Attendant Directory Number Attendant Directory Number lets you dial an attendant directory
number (typically "0") to reach the attendant. Separate directory
numbers can be programmed for each attendant console.
Attendant Help Attendant Help provides online assistance.
Attendant Hold Hold lets you temporarily suspend a telephone call. While the call
is on Hold, you can use the other telephone features.
Attendant Identity Information
Display
Attendant Identity Information Display lets you view the console’s
prime directory number, the PB software version, and the console’s
hold slot number.
Attendant Language Selection
Enables attendant to choose the language of operation for the
attendant console (English, French, German, or Italian).