User's Manual

General Information Guide - Release 3.1
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Central to RGRE’s solution is the Mitel Networks 3300 ICP. The new switch in London will be a 3300
ICP with integrated voice mail. This system will provide high quality voice communications and
advanced, integrated applications that scale as needed. Since the 3300 ICP is a VoIP system, RGRE
will save money wiring their new office in London since only one set of wiring needs to be installed for
both the voice and data network.
In order to save on costly PSTN long distance charges, RGRE’s service provider decided to route all
long distance traffic over the corporate WAN. This was easily accommodated by the 3300 ICP’s
integrated IP Networking feature. A 3300 ICP was installed in Toronto and was connected to the 3300
ICP in London via IP Networking. In addition to realizing significant cost savings, RGRE was able to
take advantage of MSDN features across the network.
Due to the flexibility of the 3300 ICP, SX-2000 peripherals are supported on the new platform. The
peripherals on the SX-2000 in Toronto will migrate and be connected to the 3300 ICP. These
peripherals will continue to support TDM phones, providing investment protection for the existing
equipment. As the business grows, new IP phones can be installed on the 3300 ICP.
OPS Manager will be installed in Toronto to centrally manage the network. OPS Manager helps
reduce operating costs by simplifying day-to-day system administration and network maintenance
tasks such as station set moves/adds/changes, directory management, alarms management,
database backups, remote maintenance and more. Managers have centralized control over all
elements, anytime and from anywhere.